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based on 87316 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tile floors looked very nice. Looked like new tile was put down. Thomas was very friendly and professional.
Very professional, thorough and good pricing!
1st time using your services was pleased with the job done and will most likely call again.
The first time I used you I was super excited and felt like it was a 100% experience this time I'm a little disappointed because my house smells like musty dirt.
Wow, carpets are super clean and lint and pet hair free. Look and smell so clean. Thanks so much. Trey was wonderful too.
Great job cleaning what I thought was a spent carpet!
David did a great job!!!!
Technician was very professional and did a great job! Ive already referred you to a friend
Your representative was very nice and did an excellent job. Ask me several times if I was satisfied with the results and did I see areas that I wanted more work done
The service was great and Tom was so nice Felt very comfortable with both him and his work
Would definately recommend Zerorez to others
Not at this time
I had great service. 3 large area rugs and a large sectional sofa that needed extra care due to some pet stains, etc. They came out looking great! Thanks for your help.
I paid $100.00 more than I was quoted on the phone
We specifically wanted our grout lines cleaned. Your tech used some "power water" and a special brush on a stick to show us a sample cleaning. It looked good.
However, when he brought the big scrubber machine in, it really cleaned the tile good but was very poor on the grout lines. We thought he would go over the grout lines with the brush but no.
He said it would look better after it dried completely. Saturday morning the grout lines were a hit and miss as far as being clean. We went to a industrial cleaning supply store and bought a similar brush like your tech had, made our own power water, vinegar and baking soda and re-scrubbed the grout lines our self. They are now clean. We should of done this to begin with and saved $150.00.
Fast drying and no bad odor
The cleaning was fast but thorough. The technician was nice and stayed on task.
Professional service and excellent job well done! No chemicals (outstanding), quick dry, and carpet that looks and feels like new again. Thank you zero-rez. The only carpet Service I will use!!
Kyle was very thorough and professional. He did a great job on my carpets.
Very professional. Excellent job cleaning carpets; will definitely use for tile and upholstery in future
Not burn the grass in my front yard where the hose for your "empowered water" was laying...
Well done, professional service, great work
Always on time, polite, courteous, professional services at a very reasonable rate
A wonderful young man came out and told me what he was going to do, and why. Then he did it and my nearly 70 year old rug (never been cleaned before) sparkles now.
Thank you.
I am a repeat customer with Zerorez. My dog had an accident on my living room carpet and I wanted to get it cleaned as soon as possible. I couldn't get Zerorez the same day so I found someone else I had never used before. They did not get the spots completely out. I scheduled Zerorez for 3 days later. My carpet turned out great. There is a difference. Thank you Zerorez.
Professional employees, excellent results, environmentally friendly products.
We had the best technician come to our house. Very professional and polite. Great job with our carpets.
The technician was very courteous and did a fantastic job. My carpet looks very nice, like new again. I will certainly use zerorez again if the need arises.
great results overtime!
Hey Zerorez. I understand you have called a couple times but unfortunately I’m not in possession of my phone. I didn’t realize I had registered anything (e.g., a score). I was going to leave feedback but then decided not to. I would recommend you to anyone who wanted a good carpet cleaning. I think you guys did a good job and the carpets look and feel cleaner for sure. The only thing I don’t appreciate is immediately going to the largest room and calculating how much more you are going to charge without consideration of the other 5 rooms I’m paying for. I know that’s the model so I didn’t take issue with it at the time. And then the attempts to sell me on high ph water and spot removal and traffic area treatments especially after I made it clear that the carpet is 22 years old, I clean it maybe every 4 years, and planned to remove it in the next few months. I just wanted my carpets cleaned and go on with my life. But your carpet guy was hard working and pleasant. Again, I know that’s the model.. but I don’t have to like it. Hey, I tried the “change my score” button (like I said, I didn’t think I sent it in the first place) and it didn’t work. If you can change it, please make it a 9.. I would give you a good recommendation to folks looking for clean carpets. But if asked whether you are competitive on price I’ll be middle of the road on that. Thanks!
My carpets are clean. I like it!
Mike was perfect and answered all my questions with a smile. I was so impressed with the cleaning processed. The results are so wonderful and the carpet looks new. I would recommend your company to everyone I know.