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based on 87301 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the green approach to getting my carpet cleaned. Zerorez uses very hot water and few chemicals, a system designed for leaving little residue to weigh down my carpet fiber. Also, for people who have respiratory health issues, there are no residual airborne microbes to cause problems. The Zerorez treatment on my carpets was totally superior to other services I have tried and was cost effective as well. My carpets feel more plush than ever. I am positively delighted with their service and will call upon them from this point forward.
On time- friendly- efficient
Great service!
It was good I guess I was expecting different results given the higher prices. I was glad the rep didn't try to talk me into additional treatments/expenses. The rep was knowledgeable and offered some good tips.
All my floors, (carpet, tile, garage rubber flooring) are beautiful and we had a serviceman who was excellent and professional. Thank you and look forward to doing business with you again!
Service was fantastic....technician did an outstanding job. Friendly, professional and very quickly got the job done!
Hard to get through on the phone, however, very long wait times!
Thanks!
My carpets look feel and smell very clean! It is always a professional job with well trained technicians!
I couldn’t believe how clean my tile and grout was. Beautiful. Thanks for the service.
On time, on budget, exceeds expectations
My stuff looks great!
Was quick and dried fast.
Had a urine smell in my home that I was guaranteed the smell would be out of the carpet. After tech left a week later the smell is still in the carpets itself. Would like a refund for the services rendered or a portion back as we were not satisfied with the results.
I have clean carpet and some bad spots removed.
Thank you
It works the best.
Getting out dog urine cost extra
I had zerorez go out to my moms to clean her carpet. I knew that it would be a job. After they were done it looked great. My mom called me crying thanking me. She was so happy. I cant begin to thank all of you so much. You have my greatest gratitude.
Technician was awesome. Scheduling easy.
Cleaning result is great. I use the zerorez water in my steam broom on the tile in my house. It comes out so clean. Worked well before you cleaned my tile but now it works even better.
The employee (John) was great. He did a great job getting my carpets much cleaner that I thought possible!
The politeness of the gentleman who came and did the cleaning was exemplary. He did tell me ahead of time that unfortunately because of the area rug having been thrown up on and the carpet in the bedroom and closet being 11 years old some of the stains might have been impossible to remove completely. This happened to be the case. Still I would recommend them anyway.
The employees are friendly, helpful and professional.
We were very pleased with the cleaning of our carpets & furniture. Jonathan was very knowledgeable and friendly.
Professionalism and Courtesy of the individualist that came to my home. Very attentive.
Had an issue with what was told to us from sales person regarding the cleaning of a carpet which was inaccurate. Onsite rep handled it like a champs
Did a great job and carpet looks good
That they are chemically safe.
Reasonable prices, friendly and courteous. Efficient job!
Agent was friendly and on time. He provided detailed explanations of both services and costs.
Quality, Service
The technician took his time and did not rush the job. My carpets feel new again. Love that no chemicals were used.
I like that minimal chemicals are used and that my carpets were cleaned.