Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87781 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 19, 2019 — Rated 10 out of 10 by Matt King Zerorez Phoenix
What do you like about our products and services?

Great cleaning at a great price. Luke was very professional and helpful!

Report a concern   May 18, 2019 — Rated 10 out of 10 by keith wachter Zerorez Phoenix
What do you like about our products and services?

They showed up on time. Were very professional and did exactly what they came to do. I will have them back again.

Report a concern   May 18, 2019 — Rated 8 out of 10 by M.H. Zerorez Phoenix
What could we do to improve?

Honestly, I like your service but I feel like your fees are high. You are definitely in the highest
price range for carpet cleaning.

Report a concern   May 18, 2019 — Rated 0 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Had carpet cleaned 5/17 and part of the carpet was pulled up where step meets tile. Tech took pictures and told me someone would call me today. No one called. Plus carpet on stairs doesn't look any cleaner than before.

Name removed

Report a concern   May 18, 2019 — Rated 10 out of 10 by Lisa Morris Zerorez Phoenix
What do you like about our products and services?

The service was amazing. The tech was early and was very through with the job. My floors look amazing. I am super happy with the entire job.

Report a concern   May 18, 2019 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Joey was a great tech....he got all of the spots off of the rugs. He was on time, professional and very accommodating

Report a concern   May 18, 2019 — Rated 10 out of 10 by Kurt Bishop Zerorez Phoenix
What do you like about our products and services?

Our carpets looks like new again!

Report a concern   May 18, 2019 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

My carpet looks great! Thank you!

Report a concern   May 18, 2019 — Rated 10 out of 10 by C.D.D. Zerorez Phoenix
What do you like about our products and services?

Through and professional, on time

Report a concern   May 18, 2019 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

I like that there are no additives to the water so there is no residue left on my carpet.

Report a concern   May 18, 2019 — Rated 10 out of 10 by Renee Flahart Zerorez Phoenix
What do you like about our products and services?

Abraham did an awesome job!

Report a concern   May 18, 2019 — Rated 10 out of 10 by Bob Lang Zerorez Phoenix
What do you like about our products and services?

The technician was courteous and efficient. Our carpetslookgreat

Report a concern   May 18, 2019 — Rated 10 out of 10 by Cheryl Denk Zerorez Phoenix
What do you like about our products and services?

Your Service can’t be beat and your Products are Amazing!

Report a concern   May 18, 2019 — Rated 10 out of 10 by Diane McCarthy Zerorez Phoenix
What do you like about our products and services?

The guy was polite and professional, he explained everything he was doing and why. He let me know what he was using to clean the carpets. Overall are carpets look nice and clean, we are very satisfied customers.

Report a concern   May 18, 2019 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

Friendly technicians who are on time. No chemicals / soap. Carpets look great after.

Report a concern   May 18, 2019 — Rated 5 out of 10 by C.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Nothing wrong with service or technician. It's just that the rugs didn't come clean as I expected. I think the process is not good for heavy traffic areas. I think a chemical based product might work better.

Report a concern   May 18, 2019 — Rated 10 out of 10 by Judy Frieder Zerorez Phoenix
What do you like about our products and services?

Thorough, pleasant technicians, good outcome, reasonably priced

Report a concern   May 18, 2019 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Everything!
Excellent services and fair prices. My carpets look and smell like new.

Report a concern   May 18, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Service was marvelous, and the cleaning was done exceptionally well without any odor or residue!

Report a concern   May 18, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   May 18, 2019 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

carpet looked like new when technician was done!!

Report a concern   May 18, 2019 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

No soap!

Report a concern   May 18, 2019 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

The technician was awesome. He was friendly, extremely informative and not at all pushy.

Report a concern   May 18, 2019 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

Evan and Eric did an excellent job

Report a concern   May 18, 2019 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

I liked the service was timely and the carpet turned out like new

Report a concern   May 18, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

THE SPEED WHICH WE COULD PUT THE CHAIRS AND OTHER FURNITURE BACK TOGETHER RUG WAS IMMACULATE AND WE COULD WALK ON IT SHORTLY AFTER THE SERVICE WAS DONE

Report a concern   May 18, 2019 — Rated 7 out of 10 by M.P. Zerorez Phoenix
What could we do to improve?

The man who cleaned my carpets did a nice job and was very friendly. However I did and still do have a bad pet odor in an area even after using the empowered water and pet cleaning added fee. Overall the quality of work was very good.

Report a concern   May 17, 2019 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Tech came on time. Was courteous and polite. Took the time to not nick up the walls etc with the hoses.

Carpet dried in less than 4 hours. Don't know what happened last time but it took 24 hours with the same amount of extra fans placed everywhere.

Report a concern   May 17, 2019 — Rated 8 out of 10 by T.M. Zerorez Phoenix
What could we do to improve?

I Believe we end up spending 50% of final bill which was $798 on add on treatments which was excessive . Orginal projections $269. whit added love seat the bill would have been $ 500. limit consumer on treatments.. we has too many treatments thanks Name removed

Report a concern   May 17, 2019 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Carpets are actually incredibly clean!!


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