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based on 87781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Results were outstanding.
My mom was at my apartment while I was at work because they had a cancellation and could come early. My mom said they were fast, friendly, and the process was super easy! Will definitely use them again!
The tech was on time, friendly and professional. Great job!
The pricing was really high for carpet that was still crunchy when it dried, drying that took just as much time as other carpet cleaners, and every little thing was an additional expense which would have been cheaper overall from another place with the same results
I was so impressed with how quickly I was able to schedule cleaning, and the tech was great at explaining the process!
I love the multi step process and the lack of chemicals and residue! My carpet looks wonderful!! I will always call Zero Rez to clean my carpets from now on
Your employee Sidney is a very exceptional and professional individual.
He did an outstanding job in every respect and explained everything as he went about his work.
I hope I can have him come to our home again.
Our carpet also looks great !
Thank you again so much!!! The gentleman that came out was great and so nice and did an amazing job!!! Carpets looks like new with those bad stains gone now. Thank so much!!!!
They were on time, polite, and did a great job cleaning the carpet. They explained everything and got everything approved by me before starting.
On time, professional, Great results!
Chemical free
Richard did a great job.
Very prompt, carpets got very clean. Your representative that cleaned our rugs was excellent in every way.
Fast, Easy, Friendly and extremely reasonably priced! My carpets are so nice now!
I will use them again!
Efficiency,thorough cleaning, professional consideration, politeness, prompt, raptor of technicians
We LOVE Zerorez! We are a chemical free house (at least as much as possible) so that's the main reason, but it also cleans the carpets very well, the people are super easy to work with and very professional. They don't try to up-sell you on anything. And our carpets are nice and soft--not the stiffness that happens after chemicals. Thank you!
Who played over a $200 for carpet cleaning and pet odor removal the technician stated that after looking at the stains with a black light there was only two he said they were medium to mild not heavy he use the extractor on them and when he was doing it and when he was done it seems so clean air but after a couple hours of drying it almost got worse and then it eased up a little but write in the areas that I one of the areas that I had complained of it is just the same I don't know if he missed the actual stain cuz he I did see him do the thing in that area but I'm thinking maybe he missed where it really was and I was so convinced after him telling me that it would be almost undetectable debt for that amount of money I was really kind of disappointed I even bought the I forget what he called it water in a bottle for the future but this happened immediately and the dog was not alone in the house and this is only occurs when she has to be left alone for long periods of time so I know she didn't read saturate the area. The technician was extremely friendly extremely positive but unfortunately that situation let me down
Fantastic service. Arrived on time. Very good customer service skills. Excellent job.
On time professional service. Professional employees that do the job right and in a timely manner. Great service, Fair pricing and yes I am a repeat customer!
How clean you got my carpets and how quickly you were able to do it.
Customer service is great and carpets always look amazing -thank you!
great job polite excellent work ethic
I love, love, love that the process does not involve soap which can never completely be removed from the carpet. It is a quick and easy. I have used this company three times now and the technicians have always been courteous and mindful of the walls in the house. The carpet looks great, almost like new! Thanks Zerorez!
The job was good, but I was never emailed a receipt!!!!
Carpets came out better than competitors process. Tile grout looks great Technician was great. Richard was very informative about the product that he was using and about how he was going to do the process. Very friendly, always smiling. Good firm handshake. Deserves a huge raise for his efforts.
Have always been very happy with the service and technician.
Everything
No chemicals
I had a portion of my carpet done and paid for three rooms, which I knew before hand. My carpet shows very little difference. I was happy with your carpet cleaning of all my rooms last September. Perhaps, it is the best you can do, the carpet is three years old, no pets and not a lot of traffic with people.
However, Jesse, I believe is his name was very pleasant.
Next time, my carpet needs cleaning I will give some thought to it.
Thank you, for listening..
Really quick cleaning and the gentleman who did the work was very personable and trusting.
Friendly and knowledgeable tech!