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based on 87781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great Job on the carpets. Very prompt and competitive prices. I will use your company again for sure
Quick response and on time, along with quality service
Are you the type of person that vacuum’s regularly? Small children? Pets?
I am one of those people. In fact, I have purposely sought out some of the cutting edge vacuum’s out there on the market to keep my carpets lasting longer and clean. Once the stars lined up, and I knew of a day where the house would be free from all the occupants listed above, I scheduled with Zerorez.
I pre-vacuumed; with the thought it would assist in the process. It did; however, the system they use was able to remove even more debris and remove a majority of the stains, and renew the high traffic areas. The carpets were dry in about 4 hours with no crunchy, no odor, and looking new for the age.
If you are on the fence about this company, I am a big fan. They crew that came were very professional, friendly, and constantly aware of surroundings during the cleaning. They worked harmonious with each other keeping me up to date on all the findings. Great work Zerorez!
Dan
Your company and technician Micheal are the best! You make a stressful experience seem fantastic!
They guys that came and cleaned our carpet were great! They were on time for the appointment and did a great job!
The gentleman arrived promptly at the scheduled time. He was very knowledgeable about Zerorez procedures and explained exactly how the system works. Very happy with our carpet.would definitely use Zerorez again.
I have used Zerorez for years. Very professional, always on time and do a great job. I have had both my carpeting and tiled cleaned done and the results are great.
Carpet came out great, the zerorez employee performing the service was awesome and did great work
Promptness, and good service. Took time to explain what was to be done. Answered questions and then gave answers. Thorough in completing the job. We were pleased with the cleaning and service.
Thank you.
Name removed
Super easy to book an appointment. Luke did a fantastic job on our carpets. He was friendly and professional you can't ask for more than that.
Eric was amazing. Not only did he take the time to explain what he was doing and what makes Zerorez so effective, he made sure he did a thorough job throughout. I thought the rooms looked great. Will definitely be setting up another appt to do more rooms in the future.
There is one small stain remaining on the master bedroom carpet.
I love the way my carpets feel and look-so soft--no lingering odor. The technician was polite, on time, and very good at his job.
Great and quick service
Service is over hyped
Pricing is confusing
They are prompt, quick an did a great job.
The carpet is so clean now, it’s like we put in brand new carpet! Dan was extremely nice and knowledgeable!! I will be recommending the company and Dan to my friends and family and can’t wait to use your services again in the future! Thank you!
Technical Trey Rogers was wonderful about educating me in the nuances of carpet care. He was very professional and my rugs look fantastic!
I may even get my tile cleaned next...
Did a great job and serviceman was polite and punctual. Explain process before he got started.
How quickly the job gets complete and of course the finished job and how great it looks. I also like how professional the worker was at my home.
Workman very nice and friendly, and loves his job!!!!!! Did excellent job
The technician was very friendly and helpful. He was a very hard worker and did an exceptional job.
The performance of the product, service and the People!
I wish I took a before and after pictures of my tile! Amazing! The whole house is fresh and clean and looks like it did when we built it 4 years ago!
Effective, fast and friendly!
Wish we hadn't paid extra for the supposed spot protection application. Carpets looked great for a couple days and now spots are already coming back through. Very disappointed.
AMAZING, can’t say enough
1st Tech has anger issues.
I thought from the way your commercials brag about your service and for what I was charged I was expecting my carpet to be spotless. Granted it was clean but you could still see the areas most traveled and there was some spots that your technician didn’t quite get out. I feel I was better off renting a carpet cleaner and doing it myself, it’s very possible in the future I won’t be calling zerorez to clean my carpets. I was very disappointed.
I like that there are no chemicals used in cleaning process.