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based on 87266 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff informative, professional and friendly.
Carpets do not have any residue and dry quickly.
On time, professional technician and reasonable cost for two rooms. Carpets looked much better upon cleaning.
We had a great experience with Trayvon who was the tech sent out to clean our carpets. He was very professional and fast, and my carpets look great. Even tho it was raining yesterday it didn’t take too long for my carpets to dry.
Amazing product
Great service, knowledgeable staff. Will use again.
Jeff was very polite and professional. ZEROREZ cleanest carpet we have ever had !
Great service! Trayvon was very professional and my house looks amazing. His recommendations were spot on. I appreciated them. I will send my friends for your services and recommend Trayvon.
Thank you! Randi
Part of the job wasn't done. When I called to report it, I was told there could be an extra charge. When the service person returned three days later, he argued with me that it wasn't in the original quote and had to call his boss. After he came back in and said he would do it for "free," I reminded him that we discussed the best way to clean that runner when he first got here, the first day. He admitted that he remembered it and that we had, indeed, included it in the estimate. In order to have the second appointment, I had to again catch and put away four cats and two dogs. This is a huge task. Also, I work over nights, so it meant losing sleep again. It was highly annoying and I felt like I was being called a liar.
Easy to schedule appt. Thenichen was polite and thorough in his job. Very pleased with my experience with zerorez. Will recommend them.
Our tile floors look great, except immediately under the blinds and behind the doors of the pantry and powder room!
Quick, Painless, Great job.
Everything!!!!
Service tech was awesome. Carpets look and feel great.
I appreciate how clean you get my carpet
The technician was on time, very thorough and professional. I was very pleased with the results and the efficiency of the cleaning.
I am ashamed of myself for not remembering the little gals name that cleaned our carpets, but she was amazing. She did a really good job and she was very personable you guys are lucky to have her! I would love to have her be my cleaning person again when I do my tiles.
Love how clean my carpets are after zerorez completed the service-dry quickly as well.
Our tech was great!
Great service. No more smoke smell from the carpet.
Our tech, Kevin Brown was very professional and thorough when cleaning my carpet.
Great service and clean carpets. No residues.
Called and was able to get a technician out the next day. Dion did a wonderful job removing slime from the carpet. Would recommend this company and will use Dion again in the future.
Everything looked good upon cleaning it. once it dried there were serval whiter patches on the carpet that looked really clean while the area around it looked dirty. Looks like a spot treatment was done to a few areas which made it extra clean and really stand out.
Our tech Racheal was Awesome!!
No chemicals
very friendly serviceman and very clean results
Grout cleaning was some what better than expected. After the grout dried there are a number of locations that need further effort.
The service was done very professionally. We were pleased with the outcome.