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based on 87262 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The water is like miracle water!! Spilt latex paint all over my carpet. I thought try the ZeroRez water and see what it does. It literally caused the paint to break up so I could suction up with my rug Dr.. I couldn’t believe my eyes! Regular water was only making the situation worse. I use this water for everything and have literally tossed all my cleaning products. Can’t live with out this water.
Everything
I was happy with the service and cleaning we received . The technician that came out was friendly and worked hard to get the job done.
My carpets look clean and smell fresh.
I trust that my carpets are truly clean when Zerorez clean them!! The process they use is genius and works! Afterwards the carpet dry very quickly, they don't leave it soggy. Jeff was very helpful and dedicated to doing the best job possible. My carpets are sandy white and look brand new again. Thank you!
Professional. Great cleaning! My carpets and floors have stayed looking very nice and clean.
The carpet still had spots on it and my daughter said he did living room and upstairs bedroom and stairs and hall way in 1 hour. I was told he would leave a bottle of free cleaner and they did not do that either. I was told he would evaluate the carpet if it needed spot remover and y daughter who was here said he did not tell her anything.
They all work
The carpets came out very clean and the end result when the carpets dried was phenomenal. Our technician was very knowledgeable and took his time to do everything right. Reasonably priced.
Didn’t like the results. Our carpet may very well be clean however, perception plays a huge role and they do not look very much different then they did before they were cleaned. Really good vacuum job is the take away for me. Service was great! Technician seemed knowledgeable and cooperative. Just didn’t like the product
The man was very helpful, went right to work, cleaned things up, and was finished timely.
Tech was friendly yet professional and gave suggestions on how to keep carpet clean and suggested floor care
Process was explained thoroughly. Technician was on time, and did a very good job on my carpets.
carpet was dingy and really looks alive now. thank you!
Always great service and my floors feel and look clean. Very friendly and professional techs as well.
Everything. Ya'll are amazing
The process where the customer has to handle the techs phone to make payment and authorize must change. I will not use Zerorez again until this process is changed.
Technician was very professional and knowledgeable and did an awesome job carpet looks great.
The technician was so friendly
The technician knocked large picture off the wall in my staircase and scratched the wall and I had to repaint it. He also didnt pay attention to the plants outside and the hoses destroyed a plant we had outside. The carpets do look better though.
The carpet is so clean and there is no soapy smell in my house. The technician was prompt, very professional, and did a great job.
The carpet is beautiful when your man is done(Joshua) . He was clear on explanations and readily happy to do my car.
It saved me from buying new carpeting in our rental.
Great customer service and the product works and my carpet is very clean.
Stains still present on rugs that were “cleaned”
The technician was wonderful and carpets came out so much better than expected!
Always do a great job. Loved my technician.
Terry came and cleaned our carpet and rugs last weekend, 4/5/20. He was a hard worker, very professional and very thorough. We will use your services in the future and Terry will be the man to do the job. Many thanks.
Technician was awesome and did a great job!
Service was great, on time and polite. My carpet is old and now it looks like new again,
Awesome service. Online scheduling, text messages for confirmation of appointment and day of service. Including tracking of your tech. Carpet cleaning was as expected. Cleaned three rooms without any issues in about an hour. Tech was polite and efficient. When service is needed again I know Who I’ll use! Thanks for your commitment to keeping us clean and safe with your cleaning your equipment after every use.