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based on 87260 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our service person was fantastic! He was very Personable and professional.
Thank you!!
The tech who came, Evan, was very meticulous and professional about explaining the process, options, and what the goal was.
He was also very efficient and didn’t waste any time.
The outcome was exactly what we were looking for. Our carpet came out clean as new.
Very kind and professional!
On time. Products are natural. Quick easy process. Stains came out quick.
Service tech, Chris was on time,efficient and informative .
Work was completed in a timely, professional manner/
Carpets were clean and fresh.
Technician was great, communicated well, on time, very friendly and did his job quickly and efficiently. The carpet I needed cleaned was throughout the house and old, this home was recently purchased so was unsure what type of results I would get. After the cleaning it looked as nice as it could look, this will help me put off replacing the flooring for a few more months. Pricing did not change, remained as I was quoted over the phone.
I really liked how well the empowered water worked. It was so nice that no chemicals were used.
The products used in my carpet were very good and the Technician was great he answered all our questions very nice Gentleman ! Will Definitely use your services in the future And will Recommend you to others Thank you very much!
Louis was very friendly and prompt to arrive on time. He did an excellent job at cleaning and sealing our tile grout floors and showers. He was very careful with his hoses and did an excellent job in protecting the baseboards from his hoses. We highly recommend using Zerorez Phoenix for grout cleaning and sealing service.
I like the idea that no chemicals are used. The service technician was polite and showed pride in his work. My Berber carpet is over 30 yrs old and I have lived with it for 25. I vacuum very regularly and do not wear shoes in the house, but with pets and years of high school swim team gatherings dirt started to show. It had been a while since the last professional cleaning service. I opted for the standard cleaning process as I hoped that that would be sufficient. Although I am happy with the results as the carpet looks so much better, it didn't get as clean as I would have liked. Lesson learned: if you wait too long with a professional cleaning job, go for the deep cleaning instead of a lighter cleaning. I still recommend the business as I saw how hard the service technician tried to get the high traffic areas to its original color. To a visitor's eyes my carpet looks very clean and that without breaking the bank!
Great service great prices!
Excellent customer service and my carpets are so clean.
Your employees are very nice and they communicate and they do a job well done and I will always use your service. I'm a satisfied customer
Scheduling was awesome. My tech was awesome. The carpets looked awesome. This was an all around great experience. I would definitely recommend them and intend on using Zerorez again!
Prompt service. Very professional employee. Carpets always look like new after cleaning. Carpets dry very quickly.
Affordable and wuick
The technician was very polite and worked fast and efficiently. The carpets were dry in 9 hours time.
PK
great job and drys fast
Used for years. My technicians were professional, courteous and timely. Did a perfection of a job.
Professional service completed as advertised. My third cleaning over five years and carpet looks better after each visit.
Very poor job. Had to get Stanley Steamer to come do it right.
Kieran was fantastic! He was on time, he did a great job cleaning the carpet and provided excellent customer service. Thank you!
Carpets we're cleaned beyond my expectations.... carpet cleaner was very professional, effecient and did an excellent job!
Friendly and do a good job
Carpet looks like new.
Great technicians and great service!
I believe in your cleaning system and appreciate the great service.
Jeff was very professional, and took great care in my home and did a great job!
No chemicals and protection of molding and wall corners. Guys very nice. I will use them for tile cleaning.
"Don't make promises you can't keep" !! Be up front with the reality that the time requested for Zerorez to arrive more than likely will not occur. If you value your customers, you'll be honest by letting them know that the service schedules are made 2 days prior and that they might not coincide with the requested time. Please offer the option if that does occur, the customer will be notified to reschedule for a different date. Other than that, I love your product and the good results. Your service people are polite and professional.
Zerorez always does a very professional job! Our technician, Dave, was friendly & efficient. He text ahead of time to let us know when he was coming & was very thorough in his work. We will definitely use Zerorez again when we need quality cleaning. Thank you!