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based on 84624 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great, very friendly and helpful. However, I was upsold on a treatment that didn’t work. I called customer service and after going back and forth for a few while instead of refunding my money they agreed to redo the service free of charge. The technician is coming back today and I really hope it works this time because that was the only reason I selected this company.
Happy with the cleaning but was charged for four rooms plus the service fee. What I had cleaned was the traffic area of 2 regular sized rooms - one of them was cleaning around an 8x10 rug and a king sized bed and other furniture. The other area was around a large dining table and a third was a small area between living room and kitchen done. Again, not under any furniture.
The original commitment to do my carpet cleaning this past Saturday afternoon, May 10th, after being cancelled by Zerorez because of some Zerorez tech auto accident, was actually completed as promised later on Saturday afternoon. I was not left "high and dry" as that
expression goes. thanks for Cathy, a supervisor, for seeing that I was assigned a more experienced tech to get the job done.
Cody was our serviceman. He did an extraordinary job. Thank you.
In and out with no mess.
Very wet rug took couple days to dry.
Lighter lines in rug where water vacuum nozzle was placed to start vacuuming.
I should have had tech do more sweeps with vacuum nozzle.
Carpet is definitely cleaner and looks better. Plan to have your company clean carpet again.
The service was great. The tech was professional and thorough.
Carpet was a little too wet, took overnight to dry.
Tech was very professional, friendly & did a good job.
Michelle was very neat and thorough and did an excellent job
Employee very well mannered and explained the entire process to me.
The tech was very informative and helpful. She communicated well before and during the whole process.
Service was great! However, we scheduled for the 8-10 window and the technician didn't show up until after 12:30. Which is frustrating when you plan your day around the appointment. Once he was there he did a great job, though.
I think my carpet has never been cleaned better than with your service. And we have tried them all.
Professional service
Very good results
Great service! Very professional!
Clean no chemical solution
Friendly and knowledgeable tech
Mario was the best we’ve had yet.
Carpet cleaning
They did an amazing job! And I like that it is a pet friendly product 😁
Tell people about the service charge up front. That was an additional $25 surprise
Tech was unsure of prices and ended up charging more than what was originally stated. Ideally the workers would know the price of the services and quote the proper amount without having to check. I mean, do these prices change often? Seems like it would be pretty simple to memorize them.
Clean, friendly and did a fabulous job with couches. Would definitely recommend them to friends, family, and neighbors.
Great products and fast friendly service
Very thorough, COMPLETE cleaning at a very reasonable price.
The guys did a nice job on old carpet. They were in time and efficient.
The service provider was professional and quick. The carpets with deep stains looked great!
Only service I use on my 20 year old carpet- great service
Robert worked very hard, and got our carpets almost looking like new. Better than that, he worked hard on our sofa and loveseat. They turned out better than I ever expected. Thank you for your hard work, Robert!
Always courteous,on time and carpet looks great!

While it’s a little on the expensive side, I am so pleased with the way my tile, upholstery and rugs look and smell. our tech was also a joy to work with.