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Client Testimonials
I love that Zerorez has a variety of cleaning options and uses products that are environmentally and pet friendly. We have two dogs, three cats and a kiddo so there was no lack of smells and stains around our home. Daryl was a fantastic person to work with! He called to let us know he would be early (which was fantastic), walked through our home and asked about any problem areas or spots he should focus on, and was very thorough, even getting down the smell our carpet in one area we know there had been cat urine. He and another worker completed our carpets (7 rooms plus hallways) in about an hour and was detailed in letting us know how to ensure our carpets were dry prior to putting all our furniture back. Once dry, our carpets felt and looked a million times better than they had since we moved in. I highly recommend Zerorez and Daryl if you are looking for a great clean!
Haven’t had our carpets cleaned since we bought the hour and 4 years later they look amazing!
Love it and will do it annually now! The technician was professional, knowledgeable and fast!
It's all good
The service guy was great
Ted was absolutely great!! After he was finished, he walked the house with myself to ensure nothing was missed as well there were no spots requiring additional work. 5 stars for ZeroRez!
Your technicians are some of the nicest I've met. They do a good job and are kind and helpful.
Matt, our service guy, was excellent. He explained everything he did and went beyond the call of duty to do our business. Highly recommend ZeroEZ.
The tech arrived right on time. He was very knowledgeable and got right to work. The carpet is clean and fresh. Thank you!
Al is who came to my house. Was very professional and explained all prices very well, which I appreciated. I was given a quote over the phone that was much less than what I needed to pay because of taxes and service fees. This should really be explained when making an appointment, especially if there is a "3 room special" you are booking. Many of us retired people are on a very fixed income.
That being said, Al did a wonderful job of cleaning and spotting any problem areas I pointed out.
My house looks clean and bright again! Thank you Al !
Our carpet was several shades lighter than before it was cleaned. Stains were removed.
Good job and nice people.
The technician was knowledgeable, extremely polite, and efficient. Our carpets have never looked better!
Your excellent technician took on a 5 year old, never been cleaned carpet and brought it back to its original color. A Bonfe worker left a black stain about 4 feet wide when he took out the old part of the air conditioner from on top the furnace. We’ve lived with this stain for nearly 4 years. He got it completely OUT. A miracle!
The problem was we were the last customers of the day. It was miserably hot. I saw to it he had plenty of water and gave him a couple fresh baked cookies. But he worked so hard, and the carpet was so dirty, it took him twice the time to clean it. At one point, the truck just shut everything down. He went out, did something and it started up again. I think he was on hour 3 of the job, exhausted, wrapped up everything and left. You’ve got a guy with a great work ethic. Hope you keep him and pay him what he’s worth.
Results
I have used Zerorez for years. We had our sons floors cleaned in Forest Lake. We were not satisfied with the cleaning, but they came out a week later and did the floors again. They came out much better. Thank you again for great service.
I like the products used and the man who cleaned my carpets was very professional.
Very timely and did not take long to clean the areas requested.
Professional, polite, very knowledgeable. Great job. Would recommend.
You have the best carpet cleaning around! We have tried many others previously, and your company does the best job by far!
Water based and efficient technicians
High quality work.
Friendly, efficient service
Professional technicians, the services usually work well. I am a bit upset that my most recent (and largest) purchase was not done to my liking. Everything looked great and smelled great on the carpet - except the carpeting itself which all pulled up across my floors. The technician noted that it was the carpeting installer and my type of carpeting (which may be accurate) although I have never had this happen before. I have used zerorez at least a half dozen times before. The technician was very professional, knowledgeable and thorough.
Very efficient. Our carpet cleaner was very nice and considerate. He helped us move a couch to get everything cleaned the way we wanted it. He came in, looked over the area, and went right to work. He was very thorough and did a great job.
Great service, great technicians, responsive customer service.
Friendly technician, efficient service.
Prompt scheduling; on-time delivery of service; quality workmanship
Your representatives was professional and thorough
Great service. Technician was knowledgeable and gave recommendations based on my cleaning needs. He was thorough and I couldn’t be happier with the results.
We like that Zerorez doesn't use a lot of chemicals. The staff have been friendly and helpful.
We had updates as the date got closer. Technician called ahead and was right on time. Explained what he was doing and why. The carpets look great and the sale price was super!