Client Testimonials

Excellent service and professionalism!!! Will ALWAYS have ZEROREZ do our carpets!!

Very professional. Friendly. Did a very nice job.

Your service person was very polite and efficient.

That my carpets are very clean.... Because they were very dirty...

Our service man was on time very friendly and knowledgeable.Our carpet looks brand new would definitely recommend zerorez.

Our technician, Dave, was wonderful. I have allergy issues, so we scheduled a cleaning of our air ducts. Dave looked at our air ducts, and said they didn't look too bad. He then asked what prompted us to want to have our air ducts cleaned. I told him it was my allergies.

He said we could go ahead and have the air ducts cleaned, but that may not resolve the issues I was having. He suggested a product that's relatively new for Zerorez - a BreatheClean Home Air Purification System. The BreatheClean System uses UV light to kill off the allegens in the air. It's been less than a week, and I can already tell the difference. In the morning, I would wake up all congested, and this morning, I had almost no congestion. This is just 4 days after having the BreatheClean System installed.

Another company may have just gone ahead with the air duct cleaning without asking any questions or investigating the need for the service that was scheduled. I very much appreciated that Dave took the time to ask questions, assess the need for the service, and provide an alternate solution. So far, the BreatheClean System seems to be addressing my allergy issues, and I'm hoping this is a long-term solution for us. Thanks, Dave, and Zerorez!

Bill B.
Chanhassen, MN

The Customer service provided by Zerorez is outstanding from the making of an appointment to the technician that comes to the house - we were very satisfied with the entire experience!

Very happy with both the carpet cleaning and the air duct cleaning. I found my coupon following the work; hoping to get reimbursed and have a call in to discuss.

Alex was very pleasant, knowledgeable, & worked hard . Smell was very pleasant.
However the carpeting was still wet in areas the next day.

Fabulous job on high traffic areas! I have never had a stain they weren't able to remove; pet stains, dirt, tree sap, etc. Love that carpet is not left with a sticky residue, and it dries quickly. Technicians are always professional and courteous. They take their time making sure to do a thorough job. They let me know about additional available services that I may need or be interested in, but are never pushy.

The person who did the work was awesome and friendly. Very hard working.

I liked that you kept me well informed about the arrival time of the tech. We were very pleased with anthony's explanations, friendly and pleasant manner and were very pleased with the job he did.

Give him a raise. No, I am not his mother.

First name removed Petersen
Casco Ave
Edina, MN

Showed up on time and they were great about contacting me before appt. Service person explained everything and asked if I had questions about anything. I was cleaning my tile floor when he arrived and he had me try some of Zerorez's grout cleaner and it worked great and smelled really good. I bought a bottle of it and am excited to do some more cleaning! The grout really lightened up.

Your technician was intelligent, friendly, diligent, pleasant, and efficient. He explained the process, the purpose of the ultraviolet light, and spent a long time carefully cleaning the animal-abused carpet. He was neat, careful not to track in any outside dirt or snow, and did a good job of keeping the cold out as well.

The end result was a carpet that looked almost new again. He gave good instructions for the drying time, and left a bottle of odor killer with us.

In short, he did a great job. If I were in business (I'm retired) I would be tempted to try to steal him away from Zerorez and put him to work in my own company. His parents and employer should be proud of him.
First name removed W. Last name removed

Our technicians were very professional and friendly. They explained all of the services that they were performing. The carpets looked like new again when they were finished. I would definitely recommend them to anyone that is thinking about carpet cleaning service. We will have them back again in the future!
Thanks again,
First name removed

Clean, fast and efficient.

Friendly technician & efficient service. The carpet looks much better so I’m happy with the service. He came when scheduled and did a nice job.

Products are safe for me and my dog. Really cleaned the carpet. The gentleman that cleaned my carpets was very knowledgeable, pleasant and really worked hard and effciently.

Zero Rez was great! Thanks for a great job and friendly service!

Carpet was very clean, except for one small spot in the living room. I'll try the spot treatment there.

Carpet looked good and easy to book and fast service

Do a good job of removing stains.

Service was great from my initial outreach via your website. There was follow up to my request in a very timely manner and a good estimate on the cost of the services.

The individual that came to my home was very polite and explained exactly what he was going to do and gave good recommendations.

Little to no odor from cleaning products. My carpet looked visibly cleaner. Service was fast.

I like that you clean without soap

Carpets are so much cleaner - very thorough job!

Robert was really fast and effient-super nice giuy!

Zrez gave me a good price for the work done. They called 20 minutes before arriving. Came during the time slot they said they would. Did the job right. I am very pleased.

Our service tech was knowledgeable and went out of his way to explain how the carpets (wool and synthetic) were being treated. Very patient with our questions and would recommend Zerorez to anyone in the market.

Technician was incredibly friendly and courteous. Also very informative on the services offered and made sure the services were right for me. Overall a very positive experience.