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Client Testimonials
Get service and work done ! Thank you !
The courteous and friendly staff
Had a flawless experience using ZEROREZ to get our basement carpets cleaned this week. From completing a request online, to setting up the appointment on the phone a couple days later, getting a time block estimate 2 days before the appointment and a call when they were on their way - the process was seamless, simple and filled with good customer service. Chad was pleasant, informative, professional and thorough. Within 90 minutes it was complete, everything picked up and he was on his way. The carpets looks brand new and it smells nice and fresh! Highly recommend.
My experience was probably different from most. My carpet cleaning went wrong somehow... Maybe too much water was used at the second try to get pet odor out of the carpet. My carpet was left smelling moldy and of bacteria. I dealt with a supervisor named Dennis. He was fabulous! Very timely in his communication. He came out with a lead technician the second time to try and get a good result. They were both out at my house after hours on a Friday. Once we discovered that the odor was still in the carpet and it couldn't be saved, Dennis and the ZeroRez team didn't hesitate. They did what they had to do to make it right and sent their new carpet installer out to my house within 2 days...and within a week I had new carpet.
I couldn't be happier
This last cleaner was professional, thorough and the drying time was great! His name was Sean Olson, and I would like to request him again next time we use Zerorez.
Friendly worker explained what she was doing. Efficient and good results.
Very neat, almost dry rug when he left. Asked me several times what I thought of the job. Just a really nice service professional and I have used your company many times and always will.
Convenient. Friendly workers.
Quick and job done extremely well!
Great services and very friendly staff
The serviceman was very informing. Answered all my questions. He did not try to sell me something I didn't need. Very personable. Totally satisfied with what he did.
Technicians are professional, friendly and very knowledgeable about carpeting and rugs. They do a great job on cleaning problem areas on rugs and offer a lot of information on care of carpeting after cleaning. I’ve been a Zerorez customer for years and feel they are the best.
Excellent product to clean carpets. Extra courteous workers. Call before coming. Very pleasant gentleman did the work quickly. Respected my home
The gentlemen who were at our house were fabulous!!! I love the clean water process!
Very pleasant carpet cleaning technicians.
very well done great staff
I have many years of wear on my carpet and your technician made it look close to new. I have already recommended your company to several colleagues and friends, and I confirmed the good reports that others had offered to me before the cleaning.
Our recent experience showed the best results of all the zero rez carpet cleaning services we have had from zero rez.. Nice work.
The technician was friendly, thoughtful and professional. Our carpets look and smell great!
HE DID A VERY GOOD JOB AND MY CARPET IS VERY CLEAN. HE ALSO CLEANED MY AREA RUG AND I COULD NOT BELIEVE HOW CLEAN AND BRIGHT HE GOT IT.
Everything was so easy. From the scheduling and the appointment, it all went smoothly. Thanks
They came when they said they would, and the guys were great kept us updated on what
they were doing.
We're very happy with the results thank you for the great service.
Punctual and courteous.
The technician was very careful polite and thorough. We have used Zero Rez many times but this was the most efficient and comfortable service of any in the past. There was no pressure to add extras etc. It's all about the technician.
Friendly, understanding and did an overall good job with the tile cleaning I had done.
Very friendly service...carpets look awesome. Very few spots resurfaced and there were lots of them. Drys quickly..
My carpet looks very nice and the service men were very professional
People were great. Smells clean after the work is done!
Non toxic product- hard to find these days. My carpets look refreshed - did a great job.
Timely, considerate, high quality