Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35023 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2024 — Rated 10 out of 10 by R.T. Zerorez Los Angeles
What do you like about our products and services?

Product is safe fo kids and pets, job was greatly done. Thanks

Report a concern   July 2, 2024 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

you service was amazing thank you

Report a concern   July 1, 2024 — Rated 9 out of 10 by E.O. Zerorez Los Angeles
What do you like about our products and services?

I am still waiting for my e mail receipt 6/21/24 Name removed

Report a concern   July 1, 2024 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Appreciate Maurice, who we had last time. Showed up on time and willingly added more service for our flooring (tile grout) which we had not previously considered. Grout was almost as clean as when we first installed, 22 years ago! Carpet really didn't need much attention, since we used your service a little over a year ago....carpets still very clean! Maurice sealed our tile grout, which I am hoping will extend the tile cleanliness in the kitchen....the most highly trafficked area...
Great product and service....we have recommended to friends....
Just wondering if there are any promotions for tile and grout?
Thank you.

Report a concern   July 1, 2024 — Rated 10 out of 10 by K.D.L. Zerorez Los Angeles
What do you like about our products and services?

Jorge was amazing! He was very thorough, made sure that I inspected my carpet post-cleaning to make sure that I was satisfied with the work and offered a little information about his cleaning services. He was very pleasant, fast and professional. I highly recommend Zerorez because they do excellent work and the carpets dry VERY quickly..

Report a concern   July 1, 2024 — Rated 10 out of 10 by Daniel Quinn Zerorez Los Angeles
What do you like about our products and services?

On time, no muss, no fuss, job well done

Report a concern   July 1, 2024 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

My carpets are soft and fresh but it took about 3 days for them to fully dry.

Report a concern   July 1, 2024 — Rated 10 out of 10 by J.V. Zerorez Los Angeles
What do you like about our products and services?

Looks great and fast service

Report a concern   June 30, 2024 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Carpet always feel clean and soft.

Report a concern   June 30, 2024 — Rated 0 out of 10 by S.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I told Rudy to do his best. I understand our carpets are fairly old and there are stains. So I was prepared that the stains might come back rather quickly. But our carpets look like he wasn’t even there. There are stains and diary seemingly everywhere. I will not use Zerorez again. This was disappointing as we had had a good result the first time we used your company.

Report a concern   June 30, 2024 — Rated 10 out of 10 by R.T. Zerorez Los Angeles
What do you like about our products and services?

On time very efficent service did an excellent job

Report a concern   June 30, 2024 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

Rudy Rios came in a timely manner and did a wonderful job.

Report a concern   June 29, 2024 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

The tech is punctual, careful as he works in our home, the booties are important for us while the carpet is wet and cost is affordable.

Report a concern   June 29, 2024 — Rated 10 out of 10 by Diane Stevens Zerorez Los Angeles
What do you like about our products and services?

Chris did a great job. He was kind, thoughtful and did a fabulous job. The difference in my carpets is amazing. They look fabulous and clean.
I hired another company before the holidays last December. I thought they ruined my carpets.
Chris got all the old soapy residue out. I cried. I was so happy to have my house back.
Thank you Zerorez,
I'll never use another company again. Reasonably priced and a great result.
Thank you Zerorez

Report a concern   June 29, 2024 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

My marble bathroom tiles always come perfectly clean and look like new after using Zerorez services. Thank you for a job well done!

Report a concern   June 29, 2024 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Your products awesome but the most important thing to me is your customer service from Matt he’s outstanding, friendly, courteous, and knowledgeable. I will highly recommend Zero Rise..

Report a concern   June 29, 2024 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

The rug looks great, and I love that there are no chemicals or chemical orders.

Report a concern   June 29, 2024 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Service technician was very thorough, on time, extremely polite and very helpful. Excellent service!

Report a concern   June 29, 2024 — Rated 10 out of 10 by N.T. Zerorez Los Angeles
What do you like about our products and services?

This is the second time I've used Zerorez and I've been very happy with the results. Carpets are tile floors are spotless.

Report a concern   June 28, 2024 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Nontoxic, safe for children

Friendly and professional service

Report a concern   June 28, 2024 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

Early arrival. Thorough cleaning.

Report a concern   June 28, 2024 — Rated 8 out of 10 by E.S. Zerorez Los Angeles
What could we do to improve?

Move light pieces. Use wood or plastic Uber light furniture

Report a concern   June 28, 2024 — Rated 9 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Product is great. Does a good job getting the carpet clean. Price is too high.

Report a concern   June 28, 2024 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Outstanding!

Report a concern   June 27, 2024 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

I really like the feeling of the carpet after cleaning.it brings it back to new carpet feel.

Report a concern   June 27, 2024 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Service was excellent. Technician called and arrived earlier than the appointment time. Jorge was friendly, courteous and professional.

Product is excellent. No residue or smell was evident. Floors dried very fast.

Report a concern   June 27, 2024 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

Easy and flexible with appointments. They do a really good job and they’re fast when they get here.

Report a concern   June 27, 2024 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

We are very pleased with Zerorez. This is the second time we’ve used them. There was no sticky residue on our carpet. They were on time, worked hard, protected our walls and floors and kept in contact through email and texts. We had our kitchen tile cleaned for the first time and they did a great job. It looks like new. The technician, Rudy, was polite and professional. He informed us of the whole process and worked hard and efficiently.

Report a concern   June 27, 2024 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Julio was professional and delightful. The no soap product and process was very successful. We are happily enjoying our nice clean carpet.

Report a concern   June 27, 2024 — Rated 10 out of 10 by R.E. Zerorez Los Angeles
What do you like about our products and services?

Professional technician and excellent job.


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