Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35247 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2019 — Rated 10 out of 10 by B.O. Zerorez Los Angeles
What do you like about our products and services?

Healthy choices good for the environment..
Report a concern   July 14, 2019 — Rated 5 out of 10 by O.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Our technician was super nice and helpful, but not sure if he skipped a step in the carpet cleaning process. After reviewing the process on Zerorez' website, it shows that the carpet is first brushed with the counter rotating brushes, which was not done on my carpet. I'm not sure the reason for that, but it may have factored into the overall results of my carpet cleaning. Although my carpet was cleaner than before, it was not cleaner than other carpet services which I have used. The areas most heavily soiled by pedestrian traffic still look dirty, and is affecting the look of the overall cleanliness of the carpet. Zerorez can make it right by re-cleaning the heavy pedestrian traffic areas which consist mainly of the living/dinning room area and a small hallway. I am also interested in knowing whether my carpet was suppose to be brushed first with the rotating brushes. Again, my technician was great, but the cleaning result was not very impressive, especially considering Zerorez was the more expensive option, and the results were no more different than less expensive options used in the past.
Report a concern   July 14, 2019 — Rated 10 out of 10 by Susanne Lewis Zerorez Los Angeles
What do you like about our products and services?

NO chemical smell and everything very clean, also dries pretty fast.
Jorge was polite and swift, will hire again.
Report a concern   July 14, 2019 — Rated 10 out of 10 by J.E. Zerorez Los Angeles
What do you like about our products and services?

Professional service is great. Carpets never looked better!
Report a concern   July 14, 2019 — Rated 10 out of 10 by I.E. Zerorez Los Angeles
What do you like about our products and services?

Our Zerorez technician was very pleasant and very thorough. He did an expert job cleaning our carpets and furniture fabric. Thank you!
Report a concern   July 13, 2019 — Rated 10 out of 10 by Kathryn Hodges Zerorez Los Angeles
What do you like about our products and services?

My carpet cleaner did a great job on both the white carpet and two sofas. Worked all alone on a very hot day.. He was curious and friendly. Kay
Report a concern   July 13, 2019 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Bryan Did a great job.

Report a concern   July 13, 2019 — Rated 10 out of 10 by Bonnie Callihan Zerorez Los Angeles
What do you like about our products and services?

Professional and thorough. My carpets don't have any residue feel to them any more. I highly recommend this company!
Report a concern   July 13, 2019 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

You get what you pay for without up selling.
Report a concern   July 12, 2019 — Rated 10 out of 10 by E.A. Zerorez Los Angeles
What do you like about our products and services?

i am very pleased with both the carpet cleaning and the grout cleaning in my kitchen and bathroom. I had heavy traffic area stains on the carpet and they are gone. I am sold on your service and will use you again. The technician was friendly and professional, did a great job.
Report a concern   July 12, 2019 — Rated 10 out of 10 by Y.O. Zerorez Los Angeles
What do you like about our products and services?

I thought the workers did a great job. On time and efficient.
Thank you!
Report a concern   July 12, 2019 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

Love how safe and chemical free the cleaning is and it was still very effective

Report a concern   July 12, 2019 — Rated 10 out of 10 by Paula & Bruce Leman Zerorez Los Angeles
What do you like about our products and services?

Yankel did a great job and we were very pleased with his work. He was very professional and a pleasure to work with.
Report a concern   July 12, 2019 — Rated 10 out of 10 by Janet Coulter Zerorez Los Angeles
What do you like about our products and services?

Great job - clean and safe
Report a concern   July 12, 2019 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

Prompt, polite and good work
Report a concern   July 12, 2019 — Rated 8 out of 10 by C.S. Zerorez Los Angeles
What could we do to improve?

Eduardo was excellent and did a great job. I'm glad we did it but feel it was more expensive than elsewhere.
Report a concern   July 12, 2019 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

We are very satisfied with the service. We have used them b/4 and will continue as needed.
Report a concern   July 12, 2019 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks great
Report a concern   July 12, 2019 — Rated 10 out of 10 by W.J. Zerorez Los Angeles
What do you like about our products and services?

My family has been using Zerorez for years. Always happy
Report a concern   July 11, 2019 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Great job

Report a concern   July 11, 2019 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Zerores is always on time, explain what they're going to do, and the results are always great. I was recently impressed with "Matt" who cleaned my rugs on July 9th. He was personable and did an excellent job.

Kudos to Matt!
Report a concern   July 11, 2019 — Rated 10 out of 10 by C.J. Zerorez Los Angeles
What do you like about our products and services?

Always a great job and the service people are very friendly and are willing to answer any questions.
Report a concern   July 10, 2019 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

RICHARD WAS THOROUGH AND EFFICIENT. OUR CARPETS LOOK LIKE NEW.

WE WOULD HIGHLY RECOMMEND ZEROREZ.
Report a concern   July 10, 2019 — Rated 10 out of 10 by N.K. Zerorez Los Angeles
What do you like about our products and services?

Service was excellent - Gabriel was to arrive a bit early and called first. Carpet does seem to be really clean nd most spots came out.

Report a concern   July 10, 2019 — Rated 10 out of 10 by N.D.W. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time. Was extremely courteous and thorough. The carpet is beautiful again. Love there are no chemicals.
Report a concern   July 10, 2019 — Rated 10 out of 10 by P.G. Zerorez Los Angeles
What do you like about our products and services?

I’m astounded at how good the carpets looked after cleaning far better than we expected.
Report a concern   July 10, 2019 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

I liked your cleaning service so well that I had my complete house cleaned for the second time. I would like to have had a receipt for my payment tho.
Report a concern   July 10, 2019 — Rated 10 out of 10 by Carole Daly Zerorez Los Angeles
What do you like about our products and services?

Zerorez came to my house to remove a very nasty soiled area on my white bedroom carpet. They cleaned the entire room and all looked really good, however, the nasty stain slightly reappeared the next morning. They came out again right after I called them and they took care of the area. So happy with their work and their personnel.

Report a concern   July 10, 2019 — Rated 10 out of 10 by Ingrid Ward Zerorez Los Angeles
What do you like about our products and services?

I love how your product removes all pet stains and toddler stains off my carpet and furniture. It's the best!! I recommend it to everyone. Zerorez is the only company that I recomend!!
Report a concern   July 10, 2019 — Rated 10 out of 10 by Robin Godfrey Zerorez Los Angeles
What do you like about our products and services?

I love the service i received. I got 1 room carpet cleaned and the kitchen tiles cleaned. THe floors looked amazing! The carpets looked new again. THis time I used it for the rental house I was in and the landlord came in and saw and was very impressed also!.


Privacy Policy