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based on 35041 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hello, this is Debra and Cody Oakland. Robert Keith cleaned our carpets on December 2nd. We were beyond pleased with Robert. His attention to detail is perfection. He was kind, knowledgeable, helpful, very professional and speaks highly of your company. Thank you to Robert & Zerorez for such great service all the way around. I will be spreading the word. 🙏😀 We are happy campers with a very clean carpet!
The technicians are always on time, careful throughout the entire cleaning process, and very thorough.
If we spill water on the carpet it doesn't foam up with soapy suds like most cleaning processes do since soap isn't used.
We've used Zero Res for carpeted areas for years with complete satisfaction. We began having our tile cleaned about a year ago and what a difference it makes!
We have our floors cleaned twice a year and recommend Zero Res without reservation.
Kyle was super polite and friendly, on time, knowledgeable about products and service, and the tile and grout look amazing! I have 3 tile rooms and a tile hallway and I honestly didn’t know they could be so clean. It makes a huge difference! Would highly recommend!
carpets look great!
Jorge was very punctual. Courteous and very efficient.
Service was great and the products worked well to remove some difficult stains.
Friendly employees, good service
My carpet is so clean!
our service person was very helpful
The results
The technician Marcel is fantastic!
Consistency of service
Easy scheduling, terrific service professionals who are on time, kind and helpful and a really clean effective carpet cleaning product. I highly recommend Zerorez for all carpet and area rug cleaning needs!
Michael showed up and got to work right away, I am happy with how clean my stone, carpet and couch is.
Carpets are very well cleaned without odor or residue. Technician was great.
Sal is the best, efficient, cares about clients.
Your Senior Technician Jorge Martinez was very knowledgeable and professional. He explained what he was going to do and answered all of our questions. The results were amazing.
Great customer service
Thorough carpet cleaning and attention to detail.
Excellent result!
Good knowledge of materials and how to clean them. Good sevice.
Jorge Martinez is the best ever carpet cleaner! He is polite, professional, and an extremely thorough cleaner. He is the reason that I use Zerorez!!
Easy to make an appointment. Always ssf how up on time. Very nice people that do a great job.
Everyone I came in contact with was very friendly and the technician did an excellent job.
Very professional technician-neat, thorough and informative.
Most importantly, I have a clean carpet.
Fast, professional workers. No upselling ever.
Quick and inexpensive with great results. I have used them three times now, no complaints.
I do not have my carpets back as of today but in the past Zerorez has done an excellent job cleaning my oriental rugs. The gentleman who does the delivery is always very nice and appropriate.
NO smell
Robert was not good, he was not great... he was spectacular! He made our carpet look brand new. Zerorez is our 'go to company' for carpet cleaning. He took care of us like we were family. We have tried other carpet cleaners but are life long believers in Zerorez. A palindrome who is welcome in our home.
Thank you,
Gary Nowak