Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34864 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 1, 2020 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

In a word- Marcel. He always does an incredible job of cleaning our carpets!
Report a concern   August 1, 2020 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

I was so happy with the job that Brett did. My carpet was extremely dirty and it now looks like brand new.

Brett is an extremely professional and polite young man. Thank you for sending him to my home.
Report a concern   August 1, 2020 — Rated 10 out of 10 by N.S. Zerorez Los Angeles
What do you like about our products and services?

Always very professional and courteous they take care to protect the home while doing an excellent cleaning job. They really pride themselves in working to get out stubborn spots and stains and leave everything in order when they are done. I even had to call them back once to re-spot an area and they did so gladly without any complaint.
Report a concern   August 1, 2020 — Rated 10 out of 10 by Debbie Verdugo Zerorez Los Angeles
What do you like about our products and services?

Always afford able and professional! Matt was our tech and he took great care removing heavy traffic area problems. He was efficiant, professional , clean and friendly. I appreciated that he wore a mask thru the entire process. I would love having Matt as our tech again.
Report a concern   August 1, 2020 — Rated 10 out of 10 by D.M.P. Zerorez Los Angeles
What do you like about our products and services?

Zerorez did a great job. Very neat and efficient. Our serviceman was very nice and listened to my instructions. Would definitely recommend Zerorez to friends.
Report a concern   July 31, 2020 — Rated 9 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

Stuff and things
Report a concern   July 31, 2020 — Rated 10 out of 10 by D.F. Zerorez Los Angeles
What do you like about our products and services?

Matt was great. Very polite and answered all my questions. He did a excellent job cleaning the carpet.

Report a concern   July 31, 2020 — Rated 10 out of 10 by Shahira Boctor Zerorez Los Angeles
What do you like about our products and services?

Very professional. Marcel was very conscientious and caring. Great results. Thank you .
Report a concern   July 31, 2020 — Rated 10 out of 10 by V.W. Zerorez Los Angeles
What do you like about our products and services?

I like that Zerorez doesn't use harsh chemicals or soap. They did an excellent job cleaning my couch, dining chairs, and carpets in my home.
Report a concern   July 31, 2020 — Rated 10 out of 10 by Carmen Farias Zerorez Los Angeles
What do you like about our products and services?

The results were amazing. Does not compare to any of the other carpet cleaners we used before. We shall definitely be a return customer.

Report a concern   July 31, 2020 — Rated 9 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

leaves no residue. Jorge showed up early and cleaned thoroughly.
Report a concern   July 31, 2020 — Rated 10 out of 10 by Terri Reed Zerorez Los Angeles
What do you like about our products and services?

On July 21, 2020, I had our carpets cleaned by Bryan D and we were very please with his professionalism, knowledge and care he gave while cleaning our carpets. I would highly recommend Ryan again, and will continue to be a loyal customer of Zerorez. Thank you for sending out one of your best.

Mr. Mrs. John Reed
Report a concern   July 30, 2020 — Rated 10 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

He did a great job!
Report a concern   July 30, 2020 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Very thorough! Kyle was terrific!
Report a concern   July 30, 2020 — Rated 10 out of 10 by Norma & Dan Dubois Zerorez Los Angeles
What do you like about our products and services?

The technician arrived on time and he did a great job.

Report a concern   July 30, 2020 — Rated 6 out of 10 by D.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The first job was less than adequate. Left the carpet smelling very dank and mouldy. Also spilled a bunch of gunk on our driveway and didn’t clean it up

I called to complain and the call venter rep was super polite and helpful. Didn’t hesitate to book another person to come out and redo it.

Second cleaning Much better result. No more browning, mould smell etc.

Carpet looks great, it’s just a pain in the arse to have to deal with bad smells and second appointments.

Report a concern   July 30, 2020 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

Cleaning done meticulously. Attendant was very courteous.

Report a concern   July 30, 2020 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

I always seem to get a good job! :)

Report a concern   July 30, 2020 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

very clean after services provided
Report a concern   July 29, 2020 — Rated 10 out of 10 by Gino Savio Zerorez Los Angeles
What do you like about our products and services?

You came on time and your work was very professional....
Report a concern   July 29, 2020 — Rated 10 out of 10 by Daniel Harney Zerorez Los Angeles
What do you like about our products and services?

The technician did a great job and the carpet came out great. Will use them again
Report a concern   July 29, 2020 — Rated 10 out of 10 by Marsha Lozano Zerorez Los Angeles
What do you like about our products and services?

I love them and they work so well. Daniel was great too.
Report a concern   July 29, 2020 — Rated 10 out of 10 by C.E. Zerorez Los Angeles
What do you like about our products and services?

On time, knowledgeable, the carpets look and smell great!!😀
Report a concern   July 29, 2020 — Rated 10 out of 10 by Alexandra Duke Zerorez Los Angeles
What do you like about our products and services?

Eduardo was the best very professional and very thorough! Thank you
Report a concern   July 29, 2020 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks great! I have no residual "fragrance" or evidence of the cleaning except for clean carpets! They were on time and professional.I would definitely recommend!
Report a concern   July 29, 2020 — Rated 8 out of 10 by M.D. Zerorez Los Angeles
What could we do to improve?

I was a little disappointed the stains couldn't come out of my chairs.

Report a concern   July 29, 2020 — Rated 10 out of 10 by James Antoyan Zerorez Los Angeles
What do you like about our products and services?

I love how clean the carpet is and stays that way. If you have patterned carpet it stays like that forever.
Report a concern   July 29, 2020 — Rated 10 out of 10 by Bernadette Hironimus Zerorez Los Angeles
What do you like about our products and services?

The tech that came out was really nice and friendly. He did a great job and went above and beyond in making sure everything was done to our satisfaction. Very clean, no mess was left. I would definitely recommend this company to my friends and family.

Report a concern   July 29, 2020 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Service follow up good tech on time great communication carpets look great
See you guys in 6 to 8 months

Report a concern   July 28, 2020 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Brent was very professional & did amazing job . I would highly recommend


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