Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34860 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Rosie Maldonado Zerorez Los Angeles
What do you like about our products and services?

They have excellent cleaning technicians with a very fair price. Also they offer coupons and discounts to their customers. They can even give your discount on the same day of service. That’s just wonderful especially when we are going going thru a pandemic time. God bless this wonderful company.

Report a concern   March 10, 2021 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Great job, friendly and technician was on time.

Report a concern   March 10, 2021 — Rated 10 out of 10 by C.O. Zerorez Los Angeles
What do you like about our products and services?

Who I like about your service is Andrew. He went out of his way to do a terrific job for us. The location is very difficult to get to, it took him three trips from the street, up the elevator and down the hallway to get to our condo. He did this without complaint. He put in extra effort on some tough stains we had on the carpet. And, he had to accommodate other workers in the space. We appreciate his professionalism, demeanor and tenacity.

It was also quite easy to make the reservation and obtain a quote.

Thank you.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Gene Sacco Zerorez Los Angeles
What do you like about our products and services?

Marcel was great. Very knowledgeable and took his time to do the job right. I look forward to having Marcel come back to our office the next time our carpet needs cleaning.

Thanks
Gene Sacco
DATATrue, LLC

Report a concern   March 10, 2021 — Rated 10 out of 10 by Kirsten Valenta Zerorez Los Angeles
What do you like about our products and services?

They are very thorough. My carpets always look brand new when they are done with a cleaning!

Report a concern   March 10, 2021 — Rated 10 out of 10 by Gail Leddon Zerorez Los Angeles
What do you like about our products and services?

Sal successfully removed melted bright green crayon from our carpet. We thought it couldn’t be done. Thank you Sal.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Patty White Zerorez Los Angeles
What do you like about our products and services?

No residue in carpet, they look fantastic.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Darin Cyr Zerorez Los Angeles
What do you like about our products and services?

Marcel was amazing. He was very courteous and did a wonderful job at cleaning my carpet. I really like the fact that there is no residue left behind. I have a 9 month old that is crawling all over the carpet and now I don’t have to worry about her picking up any chemicals or cleaning agents from the carpet.

Report a concern   March 9, 2021 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

I already sent in my praise for Sal.

Report a concern   March 9, 2021 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Good service and always comes when they say that will and the people are nice

Report a concern   March 9, 2021 — Rated 10 out of 10 by M.Z. Zerorez Los Angeles
What do you like about our products and services?

We have been your customer for probably 4-5 years, and we were ready to get rid of our carpet. Your method, and excellent workers, has brought my carpet beautiful, and feel like it looks new again. I have had it cleaned regularly, but with the soap other companies use, it always looked dirty where it was used, like in front of chairs, etc. Our carpet is beautiful again, and your workers, Andrew this time, do excellent work, are careful, and respectful. Thank you so much. Les and First name removed

Report a concern   March 9, 2021 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Been using Zerorez for 10 years and have no reason to change. Always happy with service.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Jack Perris Zerorez Los Angeles
What do you like about our products and services?

I appreciate the great results and professional service from all the staff.

Report a concern   March 9, 2021 — Rated 5 out of 10 by V.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

i was disappointed that they did not steam clean my vinyl plank floors to spend 258 dollars to wash my floors was not worth the money. there was too much soap and residue left on the floor and i used my own small steamer to clean after the tech left. this is not acceptable to me. zerorez is good for upholstery and rugs but not for vinyl floors.

Report a concern   March 8, 2021 — Rated 10 out of 10 by Denise Goodson Zerorez Los Angeles
What do you like about our products and services?

Lee did an excellent job! We were very impressed with him. Only strange thing is it took 2 days for the carpet to dry. Of course any time our carpets need cleaning we call Zerorez.

Report a concern   March 8, 2021 — Rated 10 out of 10 by I.O. Zerorez Los Angeles
What do you like about our products and services?

Good service. Friendly employees.

Report a concern   March 8, 2021 — Rated 7 out of 10 by C.C. Zerorez Los Angeles
What could we do to improve?

Clean the corners and edge of the room better

Report a concern   March 8, 2021 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

They work and last

Report a concern   March 8, 2021 — Rated 10 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

This was the best carpet and sofa cleaning I have ever had done. My stairs look brand new. Thank you so much for the great service. You can mark me down a customer for life!

Report a concern   March 8, 2021 — Rated 10 out of 10 by H.S. Zerorez Los Angeles
What do you like about our products and services?

Cleaning process last serval months. We love the great service. The price is very reasonable.

Report a concern   March 8, 2021 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

As usual, a wonderful job was done and the professionalism was amazing. I will always use your service.

Report a concern   March 8, 2021 — Rated 5 out of 10 by P.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

You did not disappoint, but I do not refer any company to friends or relatives unless I am specifically asked.

Report a concern   March 8, 2021 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

Always well done.
Thanks

Report a concern   March 8, 2021 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Jacob was very helpful. I would definitely use again.

Report a concern   March 8, 2021 — Rated 10 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

Courteous, well trained and got the job done.

Report a concern   March 5, 2021 — Rated 10 out of 10 by J.A.G. Zerorez Los Angeles
What do you like about our products and services?

Andrew did a great job for us and we were very happy with the job that he did. We had a very dirty carpet with lots of tough spots and now it looks great! Thank you Andrew!

Report a concern   March 5, 2021 — Rated 5 out of 10 by M.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

We had a huge sectional sofa and the laminate wood floors in the downstairs of our home cleaned just prior to moving in. Brett the technician was very polite and professional, and did a fantastic job on the sofa. But the floors have a filmy residue on them that wasn't there prior to cleaning. It wipes off with your shoes or socks, and actually leaves "footprints" on the floor. You would expect that with a name like ZEROREZ, there would be zero filmy residue on the floors after cleaning. Needless to say I spent a lot of money to get dirty floors. I have pictures that show what I am talking about if you are interested.

Report a concern   March 5, 2021 — Rated 10 out of 10 by Sue Johnston Zerorez Los Angeles
What do you like about our products and services?

Best cleaning on carpets we’ve ever had, friendly but professional servicemen, too.

Report a concern   March 4, 2021 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

The process leaves my carpets sparkling clean but not soaking wet. Your technicians are outstanding. I routinely have Salvador and he does an excellent job.

I like your spot cleaner and would like to purchase some. Cost?

Report a concern   March 4, 2021 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

Excellent service. Our carpets look great. I’m completely happy with Zerores


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