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based on 35028 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were very happy with our service from Zerorez. Our carpets look like new, and we love that there were no chemical fumes or residue for us and our pets. We will definitely call again when it's time for another cleaning!
The carpets are fine -- nice and clean. But I have a problem with the entry hall where some of the liquid must have coated and I cannot clean it. Can someone come back and remedy it?
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The service reps are very nice and very thorough and make sure that I am happy overall with the project. Also, because I'm sensitive to chemicals I never have a reaction to the cleaners. I've been using Zerorez for years for that reason.
Never recommend products or services to others.
We have been customer since Zerorez opened in Irvine, Ca many years ago.
We have had the same technician Sal for last 4 years. This young man represents his company very well. He is courteous, always on time and very professional.
The same applies to the office staff when we call for appointment.
Excellent
RP
Irvine, CA
Excellent service. Easy to make appointments. Technicians are reliable. Service is especially good for pet owners.
Our first person Sergio had a very rude attitude and the reason for the higher number is because ceasar was really professional
courtesy and good job
The tech was knowledgeable and explained the process and Limitations of the process. But right now it looks great and I hope it stays that way for a while anyhow.
There’s no chemicals involved. Very prompt very pleasant and I would definitely recommend them. Father father
Quick, efficient, professional. Looks great!
Have a crew that wants to do a good job, and not just want to complete a job. I recently had my carpet cleaned, but unfortunately recent juice spill spots remained.
Good work, carpets cleaned well.
Fluffy clean carpet
No residue… Jorge worked hard and quickly and arrived on time. Carpets looked better than expected afterwards.
Matt is always thorough professional and pleasant
The fact that spots and soil you clean you say will not "return". I also like the fact that your product does not leave any residue.
Company was very efficient, courteous and from the first phone call to set up an appointment to the tech leaving my home was spot on professional.
My technician was on time and friendly, he did a fantastic job. Everything looks clean and there's no after smell. I have honestly never seen my wool rug's true colors before I had it cleaned with this service.
Professional, knowledgeable, friendly service.
It is fresh and does the job on cleaning my carpets
Came back a second time to work on spots that didn’t come out at no cost.
Friendly, clean, products used, great service
Products leave the carpets and upholstery clean, with no residue to re-attract dirt. You stand by your service. Reps have always been the epitome of professional. We’ve used ZEROREZ for over 25 years and in three different houses; and will not consider using anyone else. I have and still do recommend you to everyone.
My couch looks like new!! He did a very thorough job. Also had carpet and throw rug done. All dried very quickly and looks and feels great! Highly recommend.
Wonderful service and nice service people
The tech you send was Very professional, very efficient. And respectful.
Because of him, I will use you, and recommend to everyone!
Thank you
Marina K
Personable and quick.
I have used Zerorez at five properties we have owned, each time appreciating the quality of the cleaning. I have tried other firms, but the carpets looked dull after cleaning.
I have recommended Zerorez to several neighbors and friends, as well as real estate brokers.
We had a nice experience with Ryan our cleaning guy, arrived right on time and listened to the things I needed done. I would use these services again and ask for Ryan.