Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35026 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 1, 2022 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Great job

Report a concern   July 1, 2022 — Rated 9 out of 10 by Robert Wilson Zerorez Los Angeles
What do you like about our products and services?

Depending on the driver, they remove most of the dirt from your carpet.

Report a concern   June 30, 2022 — Rated 10 out of 10 by Denyelle Nelson Zerorez Los Angeles
What do you like about our products and services?

They were fast, convenient and did an amazing job on my carpets. I will certainly be using them again. So glad I found them.

Report a concern   June 30, 2022 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Service person was polite and worked hard to do a good job

Report a concern   June 30, 2022 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

The technique is awesome ! Carpet dries fast and the cleaning method is unique.

Report a concern   June 30, 2022 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Prompt, professional and thorough

Report a concern   June 30, 2022 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. Carpet not left wet

Report a concern   June 30, 2022 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

The service technician Marcel was excellent.
Follow up receipt from office also very good.
Very pleased with the work.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Jennifer Ohl Zerorez Los Angeles
What do you like about our products and services?

My technician Froy did an amazing job I am so pleased with the service I will definitely use again.

Report a concern   June 29, 2022 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Marcel always does a great job on our carpets. Even though they’re light color, they always come out looking great!

Report a concern   June 29, 2022 — Rated 10 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

Top quality and great service.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Susan Schnaars Zerorez Los Angeles
What do you like about our products and services?

We have used Zerorez multiple times and always trust that the work is great and the carpets will be done right!
The tech who did the work, Ramiro, N.
was professional, kind and detailed in the cleaning- even on the hottest of days!
Thank you

Report a concern   June 29, 2022 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

The person we had was Jordan. She explained everything she was doing, gave us options for other cleanings, and showed us before and after pics.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Gail Scott Zerorez Los Angeles
What do you like about our products and services?

Friendly service guy, thorough, courteous and respectful. Carpet looks great! Scotch guarding was an option after the cleaning which I took advantage of. Great job! Thank you

Report a concern   June 27, 2022 — Rated 10 out of 10 by Rich Hada Zerorez Los Angeles
What do you like about our products and services?

Great service, great result! You guys are the best of the best!

Report a concern   June 27, 2022 — Rated 10 out of 10 by Timothy Sullivan Zerorez Los Angeles
What do you like about our products and services?

The carpeting cleaning was done very quickly and professionally. The carpets came out very clean and soft as advertised.

Thanks,
Tim

Report a concern   June 26, 2022 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Cleans spots, appreciate no residue.

Report a concern   June 26, 2022 — Rated 10 out of 10 by S.V. Zerorez Los Angeles
What do you like about our products and services?

Careful with my furniture

Report a concern   June 26, 2022 — Rated 10 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

Nice smell and friendly workers

Report a concern   June 26, 2022 — Rated 10 out of 10 by C.V. Zerorez Los Angeles
What do you like about our products and services?

Brandon was very nice and very professinal.

Report a concern   June 26, 2022 — Rated 10 out of 10 by Celeste Lopez Zerorez Los Angeles
What do you like about our products and services?

Tony was efficient and prompt!

Report a concern   June 26, 2022 — Rated 10 out of 10 by Debra Blake Zerorez Los Angeles
What do you like about our products and services?

Fast and friendly. They did a great job to clean up the house before it was sold.

Report a concern   June 26, 2022 — Rated 10 out of 10 by Aspasia Zouras Zerorez Los Angeles
What do you like about our products and services?

Always great service and excellent cleaning that does not compromise my carpet. Thank you.

Report a concern   June 26, 2022 — Rated 10 out of 10 by Terry Kuzma-Gottron Zerorez Los Angeles
What do you like about our products and services?

All team members are passionate about the technology and utilizing clean methods to continue to keep our homes safe and clean.

Report a concern   June 26, 2022 — Rated 9 out of 10 by Cynthia Patron Zerorez Los Angeles
What do you like about our products and services?

Service is always in time, professional and results in cleaning are excellent.
👍💯

Report a concern   June 26, 2022 — Rated 10 out of 10 by E.T. Zerorez Los Angeles
What do you like about our products and services?

No soap!

Report a concern   June 26, 2022 — Rated 10 out of 10 by Jan Cole Zerorez Los Angeles
What do you like about our products and services?

NO RESIDUE, fresh clean, clean, clean, no smelly perfume or chemical smells. Always professional, efficient and timely. Great Joy!

Report a concern   June 25, 2022 — Rated 10 out of 10 by Maryann Cortez Zerorez Los Angeles
What do you like about our products and services?

My carpet is not soaking wet after being cleaned and carpets look very nice

Report a concern   June 25, 2022 — Rated 9 out of 10 by D.J. Zerorez Los Angeles
What do you like about our products and services?

Everything was great until I went outside after the carpet was clean and the tech had left.
There was lots of debris in the gutter where my driveway meets the street. It was obviously from the tech cleaning out his equipment somehow---stringy, thready globs of stuff all over. It had dried out and was difficult to get off the street.
Other than having to clean it up, we were happy with the service. Your techs need to clean up after themselves.

Report a concern   June 25, 2022 — Rated 0 out of 10 by R.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Technician was friendly at introduction although he lacked eye contact and had a very limp handshake at first meet. This doesn’t mean he isn’t good at his job although as a man I believe a firm handshake and eye contact goes a long way. My service included a couch cleaning. I had a main area of the couch that had a spot. When service was completed it looked like the previous spot still had unwanted discoloration from before but now just relocated to different areas of the couch. I was told it looked that way because it was wet and after it dried it would clear up. This was not the case. Now there are multiple spots around the couch. Seams as though the dirt rings are now appearing in different spots now that the couch is dry. Dirt doesn’t seemed to have been removed but simply relocated throughout the couch. Not looking to bash the company or service but simply will be looking elsewhere for cleaning services in the future. Thank you for your time.


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