Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35231 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2022 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Efficient, polite & environmentally safe. Plus, our old carpet looks fabulous!

Report a concern   August 4, 2022 — Rated 0 out of 10 by M.A.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not a customer of your business, I live in Boston, I've tried several times to unsubscribe from your repeated emails.

Report a concern   August 4, 2022 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

The product is clean and non-toxic. It means a lot to us as we don't use chemicals in our home for health purposes. Shout out to Jacob Z who was amazing when he came out to our home. Was very respectful and considerate. These days its hard to find really good customer service, Jacob was outstanding with customer service. I highly recommend this company and ask for Jacob to be your technician!

Report a concern   August 4, 2022 — Rated 1 out of 10 by L.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician did not have the chemicals/tools to clean my sofas so he has to come back on a different day. Huge hassle since since my daughter works and can only have them come on Saturdays. I was there helping her that week and letting technicians in to do various jobs. The technician also left corner cones still in place at the residence. The carpets still were not cleaned once dry. I feel like we wasted our money.

Report a concern   August 4, 2022 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

On time

Report a concern   August 3, 2022 — Rated 8 out of 10 by C.L. Zerorez Los Angeles
What could we do to improve?

would like fully disclosures and no surprises. I was quoted a price but when the technician got in, he said it would be $50 more because the room was too big and had to be charged double. He did a good job on the carpet and it was cleaned well but pricing was a big negative for me. Will definitely shop around next time.

Report a concern   August 3, 2022 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Fast. On time. Cleaned stains. Cleaned odors.

Report a concern   August 3, 2022 — Rated 8 out of 10 by D.S. Zerorez Los Angeles
What could we do to improve?

You are already correcting the issue. Thank you

Report a concern   August 3, 2022 — Rated 10 out of 10 by Lisa Stonich Zerorez Los Angeles
What do you like about our products and services?

The carpets are always cleaned well and the technician was so thorough and kind. I only use zerorez.

Report a concern   August 2, 2022 — Rated 10 out of 10 by Dennis Rivelli Zerorez Los Angeles
What do you like about our products and services?

the technician was amazing

Report a concern   August 1, 2022 — Rated 9 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

The carpet was cleaned, but not soaked. Very nice person who came to clean.

Report a concern   August 1, 2022 — Rated 10 out of 10 by Michael Palomares Zerorez Los Angeles
What do you like about our products and services?

Love you guys service always improving your service to satisfied the customer

Report a concern   July 31, 2022 — Rated 5 out of 10 by M.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Disappointed in the fact that you go over the carpet so fast. I don't even go that fast when I vacuum. If you went a little slower you would be able to get down deeper into the pile of the carpet.
This has no reflection on the person that did the work. I am sure they are following orders.as to how they were trained. Of course that would take the person a little longer to do the job. Same story goes for the scotch guard.

Report a concern   July 31, 2022 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

I like everything about Zerorez' products and services!

Report a concern   July 31, 2022 — Rated 9 out of 10 by Esmail Noroozi Zerorez Los Angeles
What do you like about our products and services?

Proper communication.

Timing

Good job

Report a concern   July 31, 2022 — Rated 10 out of 10 by Pat Stamps Zerorez Los Angeles
What do you like about our products and services?

Exceptional cleaning with only slight damped carpets and sofa. Great service!

Report a concern   July 31, 2022 — Rated 10 out of 10 by Brandi Stone Zerorez Los Angeles
What do you like about our products and services?

The guy was friendly and quick and explained everything!! He got all the stains out of my carpet. I will be calling again.

Report a concern   July 31, 2022 — Rated 10 out of 10 by P.H. Zerorez Los Angeles
What do you like about our products and services?

Alex was great! Great service in every way.

Report a concern   July 31, 2022 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Efficient. Friendly. Accommodating. Professional. Highly recommend !

Report a concern   July 31, 2022 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

professional and thorough

Report a concern   July 31, 2022 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Clean and fast dry time with no residue left behind.

Report a concern   July 30, 2022 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

Trevor was very nice. Efficient about the cleaning

Report a concern   July 30, 2022 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

The technician who came was very nice, polite and knew what he was doing. He was very thorough and helpful with tips about how to care for the carpets. The results are great! Thank you!

Report a concern   July 30, 2022 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent cleaning! No chemicals. Friendly techs

Report a concern   July 30, 2022 — Rated 9 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

Rudy did awesome job. I didn’t give a 10 bcuz of the large window of arrival.

Report a concern   July 29, 2022 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

your own water and no soapy residue

Report a concern   July 29, 2022 — Rated 10 out of 10 by Carla Moore Zerorez Los Angeles
What do you like about our products and services?

Jeremy, my service tech, did a great job and was very helpful

Report a concern   July 29, 2022 — Rated 10 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

Seemed thorough. I Will be able to tell in a couple months how it worked how smashed down there rug is etc. I realize my carpet is old and I’m not expecting a miracle but I’d sure like that it turns out clean. Also I want to know about my two area rugs that he took with him Chris I think was his name and when they will be returned? Thanks…
Name removed, 18 Corte Vizcaya, San Clemente

Report a concern   July 29, 2022 — Rated 9 out of 10 by Maria Lage Zerorez Los Angeles
What do you like about our products and services?

The floor looked great after the cleaning! The technician did a good job of assisting with moving furniture to get the whole room clean. My only dissatisfaction was that we wanted to clean two rooms and not much left after one side was cleaned so it was possible to get the whole room clean as we requested. The technician seemed to think there was not enough time but he was done with 30 minutes left.

Report a concern   July 29, 2022 — Rated 10 out of 10 by Joanne Landaker Zerorez Los Angeles
What do you like about our products and services?

Fair price great products!


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