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based on 34844 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Matt did a great job. He went the extra mile to make sure we were happy with the rugs he cleaned. We will recommend and use zerorez again. Thank you
Excellent work. Our rugs look really good. Much better job than
Stanley Steamer did.
Also, very pleasant employee did the work.
I was called by the technician giving me a window as to his arrival. He did a nice job.
Have used them for the past couple of years very satisfied with the quality of their work
Great service, arrived on time and (as always) nice job!
Had to ask to clean spots still dirty on the rug. Left a lot of stain still there that I had to call out. Want a full refund.
Added anew shine to tile floors
Good service, the carpet stays clean longer
Jordan was great! Very thorough and explained everything to me before she started. My carpet looks great!
Top TIER
The quality of the work is outstanding! We had both carpet and stone flooring cleaned. Both were restored to their original condition. Jordan, the technician, did a wonderful job. She thoroughly and efficiently performed the work. Good job!
Work done has always been done professionally and the end result is wonderful.
Ramiro did the best job that he could on some very hard pet stains. He is very professional and knowledgeable about his work, an exemplary technician for Zeroez.
The person that cleaned my carpet was on time, professional, I would have like to see my carpets a little cleaner. in my family room,
Products used left my carpet and title very clean
Quick and on time
Julio was very professional, thoughtful and friendly. He did a good job on our carpet and the stairs looked great.
Jeff was interactive explaining the process. He was carefule to keep proctection where needed to prevent spills and scratches. He completed over 1200 sq ft in less than 2 hours. He was helpful with recommendations to let the carpet dry.
Professional staff, cleaning process
Did not clean or vacuum before washing the carpet.
Not satisfied
My carpets are not soaked and usually dry in 24 hours.
Professional
Escellent work. On time . Reasonably priced. Super professional technician too...Jacob..
My second time using Zerorez and both experiences were great. We have many properties and they will be our choice again
Easy and convenient
Our technician was very competent And professional. It is the best Carpet Cleaning we have ever had. And we highly recommend him and your services.
I LOVE ZeroRez. They do a great job of cleaning and stain removal without the chemicals. I also love their grout cleaning. Even my housekeeper was dazzled and amazed at how good the utility room looked after the grout was cleaned.
It’s been 3 days and my carpets are still damp ( with fans, air on) I fear mildew.
There were 2 rugs cleaned.
I used a white towel to check areas because the carpets are darker brown. Downstairs was good. Upstairs had enough dirt on the towel that I requested a second cleaning. He kindly obliged.
I suggest your technitions do that to show clients how clean the rugs are.
Or repeat cleaning if the rugs are still dirty
Very disappointed with results. Floors did not clean grout at all.
Friendly quick and everything was clean.
The technician, Jeremy, advised us at to what time he planned to arrive. He did arrive at our house promptly at the time he stated. Jeremy was very pleasant, wore shoe protection, and laid blankets on the wood floor leading to the area to be cleaned. We are pleased with the results of the cleaning of our first floor porcelain tile and grout.