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based on 34663 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Later than expected time.
It’s fast! The guy that did the service was friendly and the carpet seems to be clean. We didn’t really have any stains to take out except for normal ware in areas we walk.
Our technician Jorge is very professional and does an exceptional job. My carpets look great.
Jeff was professional, on time and got right to work. My sofa and carpets look fabulous thanks to his good work. I am a repeat customer and will continue to use this ZeroRez group.
Tech showed up on time and was friendly. Job done in a profession manner.
I would recommend Jeremy in Orange County 100%, not sure about Zerorez Los Angeles??? But Jeremy did an outstanding job! I've used him before and I will continue to schedule him when we need rugs, carpets, and sofa cleaned. Thank you for a great job!
The people (phone rep and service man) were very nice but we are not pleased with the results. The carpet does not look much different than before (I took before and after pics). The service man added in the pet treatment and deodorizer at no additional cost but the pet areas treated are still discolored and smell. I am glad i didnt pay for that because it was not effective. The home is in a mobile park amd they frequently resurface the streets and therefore we track im the oil/residue from the street. Perhaps Zerorez is just not the right treatment for carpet with that source of dirt. If it is then perhaps a more thorough technician would get more dirt up. The tech was maybe activley working on the two rooms 45mins at most.
Professional! - Great Attitude! - Hard Working!
The cleaning process and outcome are phenomenal. The technicians are highly skilled and always so professional and personable. The process is quick and
the results are beautiful. We wouldn’t use anyone else for our carpet maintenance needs.
Francisco was very nice, polite and thorough and we’re extremely happy with the results.
fast, no chemical smell, carpet looks great.
Patricia M.
La Mirada
We had 3 carpeted rooms, a large area rug and a runner cleaned. Our technician, Maurice, was very pleasant, efficient and did a great job. He was in and out in around an hour, and everything dried quickly. We plan to use the service regularly.
It got clean
Very professional, friendly, very clean in my home, prompt, and efficient. Plus my carpet came out very clean and smells fresh.
Matt was great and the carpet looks amazing, so fresh and clean - with no-rez!!
Very satisfied with Francisco as he was extremely careful about protecting furniture and cabinets. The house looks and smells fresh and clean.
I can still smell urine in the carpet and when checking with the blue light I see the stains are still there.
If you are willing to try again I will mark the spots.
Name removed
Email address removed
No residue, nice workers
It’s not quite dry but looks good
I have used Zerorez three times now, and I appreciate the thorough, deep cleaning my carpets receive. Our cream-colored carpets look fresh without feeling crunchy afterward. The technician Narecel, was careful to guard the corners around my walls, chairs, and doors, laid down blankets to protect my floor, and took the time to clean my carpets without dropping too much water causing it to take a long time to dry. He was knowledgeable, friendly, and professional. In addition, I was given a two-hour arrival window, and he called to say he was on his way and arrived 30 minutes into that window. I also appreciate a company that arrives on time, performs quality work, and checks in after to make sure the job is done well. It is refreshing to work with this type of company for a change. I am a very satisfied client!
Very happy with the quality of the service. Technician was prompt and very professional.
Thank you!
I like your products. I am a repeat customer. Francisco, your technician, was very courteous. He arrived on time. I showed him the areas that needed special attention. He did an excellent job of cleaning our carpeting. I will have Zerorez return again when needed. Very happy with your company and service!
I love our technician
Service exceptional, arrived on time, very pleased with result.
Clean
Cleans well and fast service.
how the technitions pretreat the whole aeras they are going to clean
Excellent cleaning.
Been using Zerorez for several years and always an excellent experience . The technicians have been great to work with .
Jeremy served as our technician yesterday.
He was very helpful and easy to work with
They dry quickly and they are really clean.