Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29050 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 7, 2013 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Polite service man. Fast service, good job with stains. Very happy with service.

Report a concern   March 7, 2013 — Rated 10 out of 10 by Dave Marshall Zerorez Jacksonville
What do you like about our products and services?

Get carpet clean. usually can get a quick appointment. intelligent, reliable employees. Can get call back if required. Reasonable pricing (at least with specials i.e $99 for 3 rooms.)

Report a concern   March 6, 2013 — Rated 10 out of 10 by Janet & Raul Gandara Zerorez Jacksonville
What do you like about our products and services?

polite, efficient service people; punctuality, quality results.

Report a concern   March 6, 2013 — Rated 10 out of 10 by J.F. Zerorez Jacksonville
What do you like about our products and services?

My carpet never looked cleaner! Plus, I was very pleased with the friendly, professional and knowledgable technician Spencer.

Report a concern   March 6, 2013 — Rated 10 out of 10 by H.D. Zerorez Jacksonville
What do you like about our products and services?

The products used smell very clean and healthy and not like a chemical. The man who came to clean was very professional and did a great job cleaning the grout and carpet.

Report a concern   March 6, 2013 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Professional staff- excellent results!

Report a concern   March 6, 2013 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Your team was punctual and explained what they did.

Report a concern   March 6, 2013 — Rated 10 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

Employees are knowledgable. I got an estimate before the work began so I was able to actually add 2 more rooms with carpet for cleaning!
Employees are also very neat!

Report a concern   March 6, 2013 — Rated 10 out of 10 by Paula Hetfield Zerorez Jacksonville
What do you like about our products and services?

The carpet cleaning process left a great smell in my house -- light citrus-y fresh clean. The person doing the job was very professional, polite and clean cut. And my carpets have NEVER been as clean as they are now. The price is also quite reasonable. I am so very glad I used Zerorez.

Report a concern   March 6, 2013 — Rated 10 out of 10 by Dunn Mallard Zerorez Jacksonville
What do you like about our products and services?

Brian, our technician, was careful and thorough. He took the time to explain how and demonstrate how the Zerorez system works and how it gets all the old soaps and soil out of our carpets. (He wasn't kidding). We are amazed at the transformation in our carpet, even for a carpet that we have been having professionally cleaned (by other companies) every year. Never again... now our annual carpet cleaning will always be Zerorez.

Report a concern   March 6, 2013 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

My tile grout looks almost brand new. My carpet came out looking very clean.

Report a concern   March 5, 2013 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Competent technicians. Good results

Report a concern   March 5, 2013 — Rated 10 out of 10 by N.C. Zerorez Jacksonville
What do you like about our products and services?

I feel for the first time ever that my carpets are clean!!!! Amazing job.

Report a concern   March 5, 2013 — Rated 10 out of 10 by Michael Funkhouser Zerorez Jacksonville
What do you like about our products and services?

How everything looks when you're done, and how long the clean lasts!

Report a concern   March 5, 2013 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

Clean results
dried faster
corners were clean

Report a concern   March 4, 2013 — Rated 9 out of 10 by N.K. Zerorez Jacksonville
What do you like about our products and services?

I appreciated you coming back to redo an area that didn't come clean the first time. The products you use smell great.

Report a concern   March 4, 2013 — Rated 10 out of 10 by M.B.H. Zerorez Jacksonville
What do you like about our products and services?

Fantastic job, and the associate that came and cleaned our carpets was very professional! Thank you very much!

Report a concern   March 4, 2013 — Rated 0 out of 10 by B.D. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Your technician was very friendly. But my carpet looks no better now
than before it was cleaned, my carpet is only 1-1/2 years old and has
No stains except for the traffic paths. When the carpet dried the traffic
areas were still dingy and the carpet still had a "dog" odor after drying.
He cleaned VERY quickly - seemed like he went too fast??? Either way,
I was not pleased with the results. It seemed very impressive on the radio
ads but that was not my experience.
Sorry,
Name removed

Report a concern   March 4, 2013 — Rated 10 out of 10 by Laura Gersbeck Zerorez Jacksonville
What do you like about our products and services?

You get the job done efficiently and quickly. Get up stubborn stains/spots. You technicians are top-notch!

Report a concern   March 4, 2013 — Rated 10 out of 10 by Elder Donald Mann Zerorez Jacksonville
What do you like about our products and services?

Very pleased

Report a concern   March 4, 2013 — Rated 10 out of 10 by T.D. Zerorez Jacksonville
What do you like about our products and services?

Efficient, friendly and professional service. Carpets always feel very clean.

Report a concern   March 4, 2013 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

very professional and complete

Report a concern   March 4, 2013 — Rated 9 out of 10 by B.L.T. Zerorez Jacksonville
What do you like about our products and services?

The technician took his time and ensured the carpets were cleaned. I could tell a noticable difference from other services I have used.

Report a concern   March 4, 2013 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

You delivered what was promised, new looking carpets!

Report a concern   March 4, 2013 — Rated 10 out of 10 by T.W. Zerorez Jacksonville
What do you like about our products and services?

Tech very professional and curtious. Very impressed

Report a concern   March 3, 2013 — Rated 10 out of 10 by Carolyn Foreman Zerorez Jacksonville
What do you like about our products and services?

Always a good job at a good price. Your employee Derrick was a gentleman. Thanks again!

Report a concern   March 3, 2013 — Rated 8 out of 10 by A.K. Zerorez Jacksonville
What could we do to improve?

Techs (Patrick & Ben) were very nice & professional. I just feel that the cost for the carpet cleaning service should be a little more in line with other vendors in the city. $150 to $175 seems very reasonable for what was done & the time spent vs. the $210 I paid.

Report a concern   March 3, 2013 — Rated 10 out of 10 by D.A. Zerorez Jacksonville
What do you like about our products and services?

Prompt, courteous, professional, efficient service. And the carpet and floor look great! Will definitely call you again,

Report a concern   March 3, 2013 — Rated 9 out of 10 by R.V.O. Zerorez Jacksonville
What do you like about our products and services?

I like that you have the tools to find problem areas -- like where the cat urine was. I like that everything is done thoroughly and there is no soap residue on anything. I like how your system is safe for one of my rugs that is supposed to be drycleaned. I like how all the small - medium size things are moved out of the way to clean thoroughly.

Report a concern   March 3, 2013 — Rated 9 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

I like that u clean the green way


Privacy Policy