- Phone: 515-327-9000
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Client Testimonials
The Customer Service is remarkable! When they discovered that a small area still had a bit of a shadow, Zerorez made multiple attempts to contact me so they could come out and work on the stain again.
The service technician was pleasant, friendly, and explained everything to me before beginning to scrub my carpets, pre-treating areas of heavier traffic and dirt, and letting me know in advance that if the areas didn't come clean, they would return to try it again. The carpets dried quickly and the smell of the solution was pleasant.
I will definitely use Zerorez again!
Terri Danilson
Friendly service, neat work.
Carpets dried fast.
Answered all my questions.
Got all the spots out (out)!
My carpet is approximately 7 years old. The previous homeowners installed it and it isn't high quality. After Zerorez cleaned and sanitized it, the carpet looks brand new-fluffy even. We also noticed that the staircase doesn't squeak, not sure how you fixed that by cleaning it but it's a nice side effect.
Promopt and good job
I appreciated the speed and competency of the worker. He explained each step to me and then set to work getting the job done in a timely manner. I liked the speed in which the carpet was dry due to no excess water left in the carpet. It just looks and feels so clean.
The technicians are always professional and polite and respectful of your home....and the office is very pleasant to deal with.
Great results with minimal drying time. Our representative was professional and courteous.
Everyone was very accoomodating and friendly - on the phone and in person. The pricing and procedure were explained thoroughly. The expected "window" for arrival was accurate and I liked the call from the technician 10-15 minutes before arrival. The carpets look great; there is no chemical smell; our traffic patterns are gone. I will be anxious to see how long "the clean" lasts!!
Courteous and did a good job.
Thorough cleaning, friendly service
The spots were very dirty and when they dried after a few days the spots came back. I called and within one week you brought people back out to clean the rugs again. There was a smile on your face and it was cleaned and has not come back. Thank you for standing behind your company!!
Service is great. This is the second time we've used Zerorez and will again.
Did a very good job getting the carpets clean.
No soap residue to attract dirt. The reps were very professional.
Clean, efficient, organized, ontime and polite. Unfortunitly there are still some spots in my carpet and rugs. Your company is higher priced than others - so I was hoping they could be removed. Overall I am pleased just not as much as I hoped I would be. Thank you.
The service was great. The gentlemen that cleaned our carpet was very friendly. I like that your product is safe for pets.
Great customer service from the time I called to set up the appointment, through the carpets being cleaned.
Very friendly service tech. Promt and answered all questions.
Your recent visit on 11-26 was a repeat as I was not happy with the results from the first visit. My floor looks so much better now - and I truly appreciate the fact that you were willing to redo the floor! Thanks so much - and yes, of course, I would recommend Zerorez!
I like that the technician respected my home and schedule. He provided booties for my children when they needed to get from one room to another, and my carpet looks absolutely wonderful!
The Zerorez employee was on time and was able to complete the two rooms quickly. One room looked amazing, almost like new carpet had been laid.
Nice guys to work with.
Great work. Friendly staff.
The men were very polite and informative.
Cost was reasonable and carpets came out as well as could be expected.
Chris was very professional and the carpets looked great.
Your technicians are knowledgable, polite and curteous.
We do have two spots that need further attention. Please give us a call to schedule a time for you to come back out.
First name removed
Phone number removed
The carpet looks great!
Hot water treatment with no residue left. The carpet is very clean and dried quickly.
Fast, friendly, and thorough. Did a fantastic job!
Its clean & quick. The carpets are clean with no issues.