Client Testimonials

Asked great questions, collected information in order to optimize service. Friendly

Exceptional customer service and communication.

Adam was very polite and explained everything he was going to do.

Auggie is so great! He’s been here every time for the last few years and is so considerate and knows what he’s doing. He listens to my concerns and helps me get the best treatments for what’s happening in my home. Carpet & rugs & grout turn out great every time!

Adam is a great representative for you. I would definitely recommend him and call again. Thank you.

They explain step by step process. Very courteous.

ANGEL WAS VERY PROFESSIONAL AND COURTOUES. HE EXPLINED AND ANSWERED QUESTIONS.

Adam was fantastic and very friendly. He did a great job.

The tech was very thorough and helpful with everything. We were very happy with the way the products worked on our older carpets.

The reservation system was easy. Our technician Augie was professional and very personable. He is a fine young man who is a hard worker who completely understands the business. He patiently explained the nature of our carpet, carefully explained options to both clean and protect it as well. Highly recommend Zerorez and encourage asking for Augie.

Quick, easy and rep did a great job

I was able to schedule an appointment over the phone for the time that met my schedule. The representative, Jenny, was responsive, personal and professional as she detailed the areas and treatments I wanted to have performed.
Auggie was on time for the appointment, went over all areas to be completed prior to starting, gave me his opinion on areas and then started the cleaning process. Once completed Auggie went over drying time and other items of note. Once the carpet was dried There were no issues with what had been completed.

Very informative and prompt. Did a good job.

Service was exceptional. He explained each step and clarified bill before starting.

Jaylen was amazing! So professional. He wasn’t just a technician he was a full on restoration consultant. Taught me about and fully described every step of the process. Costs were fully explained in detail BEFORE the job began. Courteous. Friendly. Fast. AMAZING.

They did a great job with the equipment and products to clean, and that they did

Jaylen was very professional and did a great job.

Augie was knowledgeable and hard working. He did a great job! I would use him again.

Courteous, professional and carpet looks and feels great.

How knowledgeable and thurough they are.

Carpet looks great after getting cleaned! The guy who came out and did it was very helpful and explained what he was gonna do and was great to work with!

Jalen was awesome! We’ve had him twice now. We have an older dog who has accidents and Zerorez always freshens the carpet like new.

Easy to book online, good price, and quick service!

I had a major juice spill on my couch and was worried it was ruined, but **Jalen** from did an incredible job! He worked so hard to make sure every bit of the stain was gone, and the couch looks brand new again. Jalen was professional, thorough, and really went above and beyond. Highly recommend!

My carpet looks like brand new

Very knowledgeable agent that was sent to the house. Friendly and helpful.

Great service, very professional!

Service Representative (individual who did the actual application) was outstanding!

Good job

I cannot say enough good things about Zerorez.

They recently cleaned all of my elderly grandmother’s carpet, and the situation was… genuinely challenging. Due to mobility issues, her dog had been using parts of the carpet as a bathroom, and the condition of the carpet was far beyond a routine cleaning.

Not only did the technician work with me, but he stayed and put in the time and effort needed to truly do the job right. There was no rushing, no judgment, just professionalism, kindness, and an incredible work ethic. The results were honestly astonishing. The carpet looks and smells clean again in a way I wasn’t sure was even possible.

What stood out most was the compassion. This wasn’t just a service call, it was someone understanding a difficult family situation and going above and beyond to help.

I’ve used Zerorez before in my own home and had great experiences, but this visit truly reinforced why I’ll continue to recommend them without hesitation. If you’re looking for a company that combines skill, integrity, and genuine care for their customers, this is it.

Thank you for treating my grandmother’s home with such respect. It meant more than you know.