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Client Testimonials
The tech technician was on time, very knowledgeable, thorough, and very good at what he does. Explain what needed to be done, what my options were, and allowed me to select.
Professionalism, respectful of property and communication.
My basement carpet looks and feels so clean! I am always happy with the performance of ZEROREZ.
I would definitely recommend them to anyone who wants their carpet professionally cleaned. Their prices are reasonable too. I will definitely use them again in the future.
Sue M.
The person who did the cleaning did a very good job. I would like this score to be reflected on his service.
Carpets felt clean after no soap residue. Technician was very personable and polite and friendly
Very good service tech Adam
Professional and knowledgeable techs. Great product, great service. Marino was the best Technician Manager we have ever had. He listened to our needs and offered additional services, and did his best to address our carpet needs.
Outstanding customer service. Communication was excellent. The carpet smelled very clean.
It was easy to book and they did a great job
The service man was very knowledgeable and professional. Very impressed with his service. The carpet looks very clean.
We had Zerorez come clean at the home we are selling. Since we already had Adam clean our carpets at the home we just purchased, we asked for him to be our service person again. As we expected, Adam notified us within the prescheduled time frame and was courteous, friendly and efficient as he was on the first visit. My cousin will be moving soon and I have recommended Zerorez and also to request Adam. If we ever need anything cleaned in the future we know who to call!
The tech that came communicated well about when he was going to arrive, he was very professional and did a great job.
!) Arrived on time. Professional. Well mannered. Went right to work and double checked to made sure we liked the progress.
2) The estimate included $70.00 for standard bedroom, and $69 for fiber protection in that room. Neither of these services were provided. We declined because it was too late in the evening and we needed to go to bed. Yet, we were charged the full $454.74. I'm sure an innocent error.
Service/Product Description Price Qty. Total
Area Rug (Extra Large) - roughly 9x12 - Large Area Rug, Synthetic $75.00 2 $150.00
Level 1 - Topical Treatment - both area rugs - Treatment for issues such
as; urine, blood, feces, vomit, perishable food/drink spills $70.00 2 $140.00
Standard Room of carpet - bedroom - Standard size room up to 15x15 (225
ft² ) $70.00 1 $70.00
Zerorez Premium Fiber Protection - 3 room special - bedroom, area rug x2 $69.00 1 $69.00
Subtotal $429.00
Tax $25.74
Total $454.74
I appreciate that I was my service person clearly described each product and made recommendations for what I needed or didn’t need.
You always do a fabulous job and have the nicest workers... He was great~
Quick, friendly, efficient and effective. Carpets look great!
We have used Zerorez many times over the past few years since we have several pets that occasionally cause issues on our carpet. Zerorez is always great at making our carpets look great again! They are professional and very knowledgeable on what they are doing and communicate along the way any issues or anything they see with your carpet. Highly recommend Zerorez!
My carpet looks like new and the professional person was very helpful
Dave did an outstanding job. He is an outstanding technician and represents ZeroRez in a most professional manner. All technicians and representatives from ZeroRez have always done an outstanding job for us.
Thanks
The whole process from scheduling, the actual appointment, to paying was very smooth. The technician that cleaned our air ducts was courteous, communicated the process and his findings well and he cleaned up after the job was done.
Cleaned the carpets well, were on time, service person was very good
He did a great job, was pleasant and very informative. Would definitely use your services again!
Service person was prompt, friendly and efficient and did a great job on my carpet.
The amount of water left over in the carpet is significantly lower than other providers
Our technician was great! Super friendly and explained the process well. Carpets were clean.
Great service and did a wonderful job. My carpet looks, feels and smells so good. Thank you very much.
Prompt service, ability to remove stains, easy to work with Adam.
My service provider was excellent! He answered my questions and provided me with great instructions!
Angel our technician was very kind and did a great job!
Flexibility in scheduling and clear explanation of changes
Great service!