Client Testimonials

Greeted by Augie, an engaging young man who went right to work. Explained exactly what he was going to do, very thorough and my carpets look great. Was easy to book on-line and Augie let me know his timeline.

Service was good. The guy did a perfect and professional job

Jaylin, our technician was great. We did a walk through before he started. He asked if we had problem areas or stains. He set realistic expectations, which I like. We had a deep rust stain which he said wouldn't come out, and we didn't expect to. Knowing what can and can't be done is such a great policy.
Our area rugs and our carpets all look wonderful. That is saying something since the carpets are 35 years old.
We have used Zerorez before and will again. I will always recommend to friends and family.
Fantastic service.

The person that did the cleaning of my carpet was very nice and was very knowledgeable. The cleaning didn’t take that long and the results were amazing!

Adam was an excellent rep for your services. He did a great job!

The person who came out was fantastic. He did a great job and our furniture looks so much better.

Wonderful service, clean carpets and a rug. Very helpful with getting our large rug to a space to dry. Wonderful advice and suggestions about what to do with our furniture and placenta after carpet has been cleaned.

Online scheduling. Good pricing. Hopefully all the techs are as good as Jalen (Clive).

The length of time your employees spent on doing the job. I actually felt like they did what they were paid to do unlike other companies that rush thru the job. Will be using your company for al carpet cleaning going forward

Carpets look great! Adam, the technician, was polite, thorough, explained the process very well!

Fast and very professional

The young man that did the work was fantastic. Intelligent, informed and professional.

Daniel, the service tech, was very efficient and affable. He represented your company well. I'm extremely pleased with the outcome. Also, your prices are fair and reasonable. Good job.

I was pleased with everything. The responsiveness to the people making my appointments, the notice before the serviceman arrived, the friendliness of the workman, the explanations of the project, the cleanliness of our carpets once the work was done and the care taken to protect our house as the work was being done.

Jaylin was my carpet technician. He was very knowledgeable, friendly, and provided great recommendations. Definitely will use again! Thank you so much.

You can use my first name and last name initial. "First name removed B" publicly to promote Zerorez Des Moines.

Technician was great. Friendly seemed to actually care about what he was doing. Carpets came out very clean and fresh.

Prompt service, great communication, clean carpets!

Jalen was amazing! He is not only great at his job, because our carpets look amazing, he is one of the nicest guys we’ve met. Also, need to mention the office staff when scheduling our appointment..they were so nice and helpful!

Our technician was prompt, courteous, knowledgeable and a joy to have. During our walk through he shared important details about carpet cleaning things to do and not do. He explained available services based on our homes needs. He didn’t pressure me or make me feel guilty when making our plan. He worked very hard and did a wonderful job on our carpets and rugs. We are very pleased with him all around 10/10!

Fast, efficient, reasonably priced. Augie was wonderful to work with! He explained everything he was going to do, talked about an extra carpet protection he could apply (which we needed), and got to work.

Fast and friendly!! Couches look great!

It was easy to schedule and to tell the scheduler exactly what I needed t be cleaned. Adam called a few minutes before he arrived. We walked through the area that need to be cleaned. He told us the cost. He started working, my wife left to do some shopping, and I began working on a project. He was done in 90+ minutes just like he told us he would be. He helped me pay my bill using his telephone.

The gentleman who came out to do the work did an outstanding job cleaning the carpets. He was also one of the most professional and friendly people who has ever done work in our home. This is an exceptional company.

I don't normally participate in these surveys, but I was so impressed with not only the stunning product result, but also the pleasant and positive demeanor of your rep. Adam was absolutely a model of professionalism. If you don't have him training others in your company you are wasting a tremendous asset. Well done!!!

Great job!

Awesome Job, would definitely recommend and I'm very happy with the results!

I am very pleased with the service I received. The service was quick and the gentleman who did the job was very knowledgeable and helpful

Great workers.

Very personable service!

Able to get in quickly and had excellent service!