Client Testimonials

Very friendly,helpful staff over the phone and in person !And we like the result of the cleaning !

scheduling was easy with a next day appointment. Terry did a great job.

Very personalized and chemical free 😊
Really appreciated how well I was informed, AJ and Toby were rockstars‼

The man who cleaned our carpets was polite, explained things clearly and did a great job. We also like that your products are kid and pet safe.

The technician did a great job and the carpet looks great, smells wonderful. BUT, Toby is the real hero since our techs managed to destroy a floor outlet and "forgot" to tell me. I called in and within two days Toby came out fixed everything, without him this probably would have been a 5 rating.

Rich was within th re window of arrival. He was very professional, efficient, and very personable.

I like that you don't use heavy chemicals on my carpet.

The service Was great

Environment friendly. Professional staff

you added mechanical agitation which improves the cleaning process

Great customer service!

Excellent technician

It's safe for pets . No mess, and employees work really hard to please the customer

I have heard Zerorez advertised on KOA for years, thought I would give them a try this year. Cody was very professional and thorough in his work. He left my carpet, area rug, couch & recliner looking like new. I will use Zerorez next year. Hope Cody is still working for Zerorez at that time.

quick and easy carpet cleaning - truck mounted cleaning machine - more power to clean

Friendly, informative, educational but not pushy.

The carpet dried fast and you used natural carpet cleaning products.

Your technicians do a great job. That's why I keep coming back. You did two jobs for me and this applies to both.

They do a great job at cleaning it. It always looks brand new. They also try to help you in anyway that they can. They will give you tips and tricks in between cleanings to help keep your carpet looking great for longer.

Nice personnel. Did a good job.

The products were great and worked well. Terry, the technical did a great job. He was knowledgable and professional.

The whole process was very professional

The tech showed up slightly ahead of schedule after calling to make sure that was convenient. He did a wonderful job and took as much time as I needed to walk the job both before and after to make sure I was happy.

Terry, our service technician, did a GREAT job cleaning our carpet. We'll definitely ask for him when we schedule our next service. Our high traffic areas were very dirty, and now they look like the rest of the carpet. I can't believe he was able to clean those areas and essentially make them look new (btw, our carpet is 13 years old). Without me asking, Terry took the time and initiative to tuck the bed skirt between the mattress and box spring, and steam clean under the bed...now that's best in class customer service. The other thing I appreciated is that he upsold me (stairs and protector), but he wasn't pushy. I'm a sales person, and I understand and appreciate that level of sales finesse.

The carpet looked new after Rickey cleaned it.

Polite staff. Job well done. Thorough explanation of process & charges.

Vance was very professional and did a great job on my rugs. They look almost new again.

Happy with carpet clean and overall quality of service

The efficiency and knowledge of the technicians. The non-chemical procedure of cleaning the carpet.

I like that zero soap is used on my carpet and how very clean you get the carpet. With prior companies, some stains would return weeks after a cleaning. With your company, stains are gone forever and my carpet looks so nice and new.