Client Testimonials

I like that there’s not a strong odor or perfume when you’re done cleaning. I do have a pet and I had my carpets cleaned one other time and I had to have you guys come and clean what they had already done because the smell was so strong of the perfume they used to cover up odors. Your guys are quick and efficient and explain everything along the way. And I was really happy with the service

Ben was very thorough and got out some stains I wasn’t sure he could and left our carpet dryer than the last guy!!! Who was from steam pro. And he protected the stairway.

Miquel was the best representative you could ever have!

Great service and quality of work! Reasonably priced too!

Timeliness, technician wears booties

Great job

Professional approach.

Works

The next day response to my request for service. Friendliness of staff.

Technician was early and called to let us know. He was friendly and courteous. He did a great job and gave us all the information that we needed. He completed the job quickly.

I appreciated the professionalism of your serviceman. He explained what he was doing and the products he was using. I was very comfortable with the products. Thank you for a job well done.

Quicker drying time than soap based.Spots in traffic area gone.
Efficient tech.

The carpet dried fast. The technician was very professional.

Nate was very professional and thorough.

Brian was what sold me on ZeroRez

It is always nice to have great customer service and that’s what Brian brought when he cleaned my carpets.

I usually don't fill out these surveys but I would definitely recommend Zerorez. My carpets had not been cleaned in over a year a so dirty. They were able to get them clean. We were even thinking about replacing the carpet but can wait another few years.

Clean up dog urine, my many spills, polite & flexible carpet cleaner person, easy to get appointments, servicemen arrive on time, etc

The technician was quick, efficient ans arrived when scheduled

Professional, friendly fast, quality service

They were very prompt and took care with their equipment not to damage anything. They sprayed all the spots and dirty areas. The cleaning process was relatively quick and the result was amazingly clean carpets. The carpets dried completely after 5-6 hours. I will definitely be using them again for some other rooms.

Lack of chemicals and fragrances.

friendly. professional representative who did a good job cleaning the carpet. He helped me replace two heavy pieces of furniture .

Miguel S did a fabulous job on my carpets! He was prompt, polite, efficient and thorough. A very nice, hardworking young man. I would have him back again. Thanks!

He explained everything before he started and he worked efficiently and and thoroughly!
My carpets looked clean and beautiful!

I appreciate that stains on the carpet are analyzed to see what is the best cleaner to use. They also offer a guard to put on the carpet after it is cleaned to protect it from dirt. Zerorez puts shields on corners of walls to stop chipped corners. Using nontoxic cleaners is a plus for me also. Nate was through, insightful & professional. Some of the monetary specials they offer are helpful. They are in and out, completing the job in a timely fashion. It is a great company to use for cleaning! Corliss

We were very pleased with Zerorez . They were efficient, clean and very polite .

Great, thorough service with check-ins to ensure expectations were being met. Technicians were realistic about stains that would/would not come out and potential damage. 10/10

The friendly service rep did an outstanding job on our carpet. Our bedrooms had visible traffic discoloration and those are gone. He also treated with a solution to help keep those areas cleaner for longer. The price was as quoted and there was a slight upsell for the additional solution. I have already recommended them to a family member.

Your technicians called and scheduled a slightly earlier arrival time which was appreciated. The "trainer" seemed very knowledgeable about the Zerorez method and explained both it and their procedure thoroughly before they began. They advised me of a stain that I was aware of, attempted to remove it, and explained that the fibers looked as though the stain dyed them.
I, too, had worked on that small stain after Christmas so was aware. They took their time going over the carpet and vacuuming up the moisture thoroughly. Have used Coit previously, but was disappointed over the last cleaning from them with how quickly the carpet seemed to accumulate dirt. Will stick with Zerorez if this cleaning job does not do that.
We are very pleased with how our 20 yr old carpet looks.

Ben was great and my carpets look and feel clean!