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Client Testimonials
Clean result. Professional technicians.
Your customer service is top-notch, from the office to the technicians. There is a lot of respect when the technicians are in my home. Also, due to stormy weather, the technician couldn't make the appointment until later - however, your office kept me constantly updated on the arrival time. I do believe in your product as my carpet is quite old, but with a good cleaning it looks great. Thank you!
Good service, nice, courteous staff
Seems more environmentally friendly - less soap etc. left in the carpet
On time. Very informative. Efficient.
The fact that the carpet is still soft and not crunchy after it dries.
Although I just had the carpets cleaned yesterday and so far they look good except for high
traffic areas where greying appears. This is usual and I do think they appear to be cleaner than the last time I had them cleaned. Our carpet is ivory so it is hard to keep clean. Tony and his son were great and curtious. they took there time to clean thoroughly and explain everything. Also the extraction of water from the carpets was better than most other cleaners I have had.
the product and service
The quality of the carpet cleaning was excellent. The servic persons were friendly and professional.
The explanations given of the service and the attention to the details were great!
The carpets always look great after cleaning, and stay looking good for quite awhile. The guys were FABULOUS to work with, friendly and accommodating. We've used Zero Rez continually, and won't switch.
Professional, quick and efficient, great results
The feel and smell was so much better then any other time I have had my carpets cleaned by other providers. And a week later, it still smells nice, the carpets look clean and feel soft.
Stains clean up very nicely.
Carpet looks great, just like the commercials said it would. I'm surprised how clean it looks - none of that edge-of-the-step dirt left. The last people who cleaned it didn't get that dirt all the way out. Estimate was what I paid. Timely, called like they said and fast. Will use you again.
The customer service is great from the person answering the phone to the techs doing the carpet cleaning.
Dean and Jack were very professional. Dean was extremely informative. I like that green products are used and that Zerorez uses a water filtration system for cleaning.
My carpets look great! I like the fact you do not us soaps or detergents. Very professional crew.
Information the Service Tech told me and great job he did on 9 year carpet! I think his name was Raymond ! Great Job Thanks Again
I like the people and I love the product!
it was safe for my animals everything was explained to you before begining treatment to the floors the personal was very kind .
Any time I had questions, they were promptly and accurately answered. In fact I have mentioned Zerorez to a friend.
clean service and great employees
Just as advertised.
Professionalism, Timeliness, Communication, Carpet Cleaning Services
IT APPEARS TO HAVE WORKED...
The carpet isn't sticky after cleaning and it looks almost new after 13 years of wear.
Tony was great. Worked very hard and explained the different types of carpets and how they would clean up. The carpets came very clean. It's only been a couple of days and we're hoping the stains don't return.
Zerorez always does a great job cleaning!! There is no sticky residue and I love that no harsh chemicals are used, so I know my family and animals are protected. Thank you!
You stand by your word. If a spot comes back or if we are unhappy with the cleaning, you make it right.