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based on 84590 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had wonderful service. I really enjoyed the young man, Tamiru, who came out. He was polite and efficient and he complemented my home (he was sincere, not just being nice). Exceptional young man and did a great job.
Thank you,
Changing the quote on arrival is unacceptable (with some exceptions, I understand when the job is different than expected--this was not the case with my cleaning... You guys tried to charge me over $50 more)
The cleaning left no less residue than Stanley Steemer and the did a better job at protecting my place by ensuring the hose wasn't going to do any damage to my baseboards and such)
Beautiful carpets and knowledgeable and professional technician!
I was disappointed with the pet treatment the service tech sold me. I let him know that the home was just purchased and the previous owner had an indoor dog, which left a bad pet oder. The treatment he told me about didn't help at all, he said it would leave a nice smell. This was a lie. It was like throwing $60.00 in the trash.
Detergents are not used on the carpet and flooring.
The technicians knocked a piece of art work off the wall and created a 1 in gash to the stud in the wall. I found them in the kitchen rehanging the picture but did not see the damaged drywall until they left. Nothing about the damage was mentioned to me at all. Also, I was supposed to receive a $50 gift card to a Brazilian Steakhouse which I did not get.
Jimmy he was very professional and took his time and got the stains out unlike the person before that rushed and didn't get the job done the first time. So yes I would use yalls service again. Thanks
Fast, friendly service. Correct quoted price.
My technician was fantastic -- knew the products well and knew how to apply them to best clean and treat stains. I never felt like I was getting "upsold". I also appreciated the care for dragging the hoses over hardwood flooring and around corners.
I was not available when the techs arrived. My daughter was here and tgought they did a great job.
Zerorez did an amazing job getting several stains out of my carpet. The cleaning tech was extrememly knowledgeable & helpful. I would highly recommend zerorez.
Very professional service with complete explanation of process.
The technician was prompt, courteous and made sure that the work done well.
I like not having any strong smells in the home after the cleaning process.
Our service professional was very courteous and got the job done quickly. My carpet looks and smells great. He also offered other services (such as stretching our carpet where it has billowed up from over the years) and we are interested in having that service done. Paul was our service professional.
As of Sunday, some rooms were not dry - the office still wet. The rooms look like they weren't cleaned and I'm sure the reason for that is that he didn't get much of the water out.
Glad we didn't try to entertain this weekend. It would have been impossible. Would appreciate hearing from you. Name removed
Prompt service, kind and respectful. The products are great safe for kids and animals and how clean they get the carpet.
The price for your service is on the high end
In a word, results! Additionally, no smell or residue.
William was an expert & very thorough & helpful & professional. Excellent service that exceeded my expectations.
The service men who cleaned our carpets were professional and friendly. They did an excellent job! They are a very valuable asset to your company!!!
We have to areas of carpet that need replacement. The quote we received was $400. Which I thought was quite high. We would do it for $200 if possible....
Again, did an excellent job cleaning our carpets and will use you again. Especially the gentlemen that did it!!!
no chemicals or smells. dries quickly
Very clean and non toxic
Very professional, knowledgeable, efficient.
Very courteous and helpful service people.
Very good job on cleaning the carpet.
Van is accessible under the large trees in our yard.
quality cleaning. no high-pressure up-sales. nice, professional serviceman.
Tell the truth; we were never your customers.
Works very well, polite not pushy technician
The technicians were amazing and did an awesome job. The appointment process was terrible and they lost my number.
Excellent results, professionalism, & timeliness.