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based on 85013 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
professional, reliable, the good reputation is well-earned.
Extremely professional
Green! No chemicals!
carpet just looks and smells cleaner than other companies that I have used in the past!
Much more expensive than we anticipated!
This is the second time we have used Zero-rez. The first time we were happy with the results however, we never recieved our gift card that we were told we would recieve. We recommended ZR to several of my friends who have used you as well.
This time around I noticed that there were several spots that weren't cleaned and I went back over them and easily removed them. I still like the technique ZR uses to clean and we will most likely use again. (Hopefully we will get the gift card this time around.) :-)
Very Eco Friendly. Service is outstanding and the technician was very friendly and helpful.
Your technicians are very professional, well informed on their service and products, and courteous. I was very impressed with Robert Sennett who was at my home yesterday. However, when I got up this morning I noticed an extremely wet spot where apparently the water didn't get"sucked up" properly. When I called your office to ask someone come back out and do this for me, I was told it can take 72 hours to dry. I've used your flashing service many times and have never had this happen. I felt the customer service rep should have sent someone out. I am having to use a fan to try to dry it out. I will ask for the same technician, Robert, next time I call for service. However,Customer service could use a little empathy and training toward solving a problem the customer experiences and try to correct it. thank you for your consideration.
To bad it had to be a redo a week later.the redo was great
Fast and friendly service that is highly effective.
The carpet is really clean from really dirty.
The professionalism of the technician and the quality of the results. Our carpets look brand new! Thank you!
How clean they leave my carpets
Service was superior!
Very fast and friendly
I was very impressed by the tile cleaning results.
You guys were the only ones who actually got our carpet looking clean again. The areas that had heavy traffic look great again!!
Great
The technician was honest about the zeroez pet treatment not being able to correct my carpet stains.
It was really well done and a great price. I appreciated the honesty and the quality of the man that was there.
Great technician. He did a fantastic job.
The carpet, while looks clean, still smells horrible due to pet stains. We paid extra for that treatment and it does not seem to have worked.
Organic and very little chemicals used
Quality of service at a reasonable price, and outstanding technicians
I like the fact that there are no harmful chemicals used in your cleaning process. The tech did a nice efficient job.
efficient, professional , friendly and The carpet isnt left sopping wet!
Friendlly, fast and clean!
We had a pet with cancer and he was very ill for about a year and our carpet reflected that in the worst way. I was embarrassed to have people in our house. We thought we would need to rip it all up and start over, but ZeroRez made it look like new.
We were not charged the correct price for the services we requested.
Chemicals are not used.