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Client Testimonials
Very professional staff. They offered a great service at a great price. I will definitely use Zerorez in the future
Very professional courteous staff that offered a great service ata a great price
Prompt arrival and excellent customer service. Clean carpets are nice, too!
Great service, professional cleaners.
I was very pleased by this company's work. I heard they were very good for cleaning air ducts/vents for individuals with allergies. The company had been recommended to me from my realtor which he has allergies. I am an asthmatic patient and was very concerned about moving in a house where the previous owner had a dog and cat. They took pictures of were they were going to be doing the work and showed to me before they started the work, and explained the process. This made me feel they were confident in their work.
They were very careful when working not to bang up the walls, neat and etc. Very professional! I also had the dryer vent cleaned the same day.
The 3 gentleman that did my work were very knowledgeable in answering my questions. I have not used them for carpet cleaning but would use them again for duct/vent cleaning.
Your technician David did a great job for us this time and we have been happy with your services in the past too.. Thank You.
Everything
Very Friendly, Chairs look great, completed very quickly and efficiently, and the price was perfect! We will definitely use Zerorez again!
I felt that my carpets looked and felt clean. The floor didn't feel over saturated with water. The floor was dry in a few hours and there was a nice clean smell in the house.
Service guy very professional and did a great job
The men that came to my home were very thorough and took time to answer all my questions. They came to clean the air ducts & found mold in my a/c unit. They made sure to show me exactly where it was & did their best to calm my fears & answer any questions I had. They did a great job!
Your services are above and beyond the typical carpet cleaning offered by your competitors . Zerorez arrives in a timely fashion and if there are going to be extenuating circumstances which might result in an adjusted estimate , your customers are notified in advance . Very pleased and plan on using Zerorez again in the future .
the professionalism of the technician
When there were issues, the technicians came out quickly, took their time to listen to my concerns, corrected the issues and remained very friendly throughout the process. I have dealt with other companies that treat you like dirt (pun intended) after they have cleaned out your wallet.
Great results!
The technician was very efficient and nice.
quick service
friendly and polite cleaning specialist.
You guys are awesome to deal with. Got here on the day I needed you to and right on time. Great service, love the guy who came to pick them up - he even remembered me and my rugs from the last time he was here! Would highly recommend your services. Good service is hard to find these days, but you guys always deliver!! Thanks so much! Highly recommend!
Great service from Nathan, on time, efficient and friendly, got the job done very well
We had a great experience with zerorez. Very professional and great job on our carpets.
Friendly, kind guy who cleaned the house.
I liked the chemical free cleaning. My carpet looked new and the technician was very professional.
Excellent service, no smell and tecj was very efficient
The service was amazing! They got there right when they said they would, within the allotted timeframe. The gentleman was professional and service was prompt. The whole process took about 40 minutes. My carpet looks and smells great after the cleaning. I would use them anytime!
The carpets feel extremely clean afterwards without a strong perfume smell which other competition uses to cover up.
Customer service is awesome! Brandon was professional and helpful.
Great service and love the powered water with less chemicals!
I wasn't told about the extra charges for what I thought was included when I called such as the scotch guard or pet stains or that some stains couldn't be removed. That stains from pets could leave a unpleasant smell since the water is heated up that's why the extra pet stain thing was extra but the websites doesn't mention it. Below is what is listed
ZEROREZ® uses a non-toxic, food-grade enzyme that destroys unpleasant smells instead of just hiding them. Then, we clean the area with our Empowered WaterTM solution. Finally, we make sure to not leave anything behind that will harm your pets—or linger in your nostrils.
It was just a make a schedule for 3 room special that's it. Also I was told that it was 256 bucks to clean a 6x9 carpet (might as well buy a new one) also my appointment was from 3 to 8 I got a call if the guy could come at 2 so I said yes but it kind of ruined my day since I had to stop what I was doing and head home.
Carpet is clean and the guy was nice that's all I can say.
After installing high end carpeting, my pets soiled not just one room, but three. I tried to read everything I could in order to clean the stain myself, but in the end I called a carpet cleaning company. I decided to try Zerorez. I've worked with all the top carpet cleaners, but I was never satisfied with the results.
I requested and was pleased that they sent me a senior technician. He knew exactly how to remove the stains from the carpet as well as the pad. Neutralizing the stain and removing the odor was primary to his strategy. Fortunately for us, our investment was saved.
Service is great and the product appears to work very well. The house smells refreshed and appears very clean\n.