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Client Testimonials
Carpet looks great. Friendly service. Fees were exactly as told on the phone. Quick easy and did not interrupt my day
Very pleased with the product and the final results after cleaning. This visit was done by the technician, James. He did a great job, was very cordial as well as helpful in bringing in some boxes on my front porch. I am handicapped so i was very appreciative of his assistance. There was some confusion at the time to pay because it was almost $150 more than I had been quoted when calling the day before. I was so shocked and the circumstances surrounding my need to call ZeroRez again only reiterated my shock. My husband is seriously ill and back in the hospital for the third time in 2 months. His feet are badly infected and unfortunately left bloody stains on the carpet in our family room twice so I've needed these treated.
James made a call to his boss who was going to go back and listen to the call and when he was delayed in calling back, James was able to bring the total down. It was not the original price but it was at least satisfactory.
Will I call ZeroRez again... probably but I will make sure that I have a hard core estimate before scheduling. No surprises! If it's less, OK but not $150 more
Service personnel was extremely courteous.
Worked well with no residual. Best cleaning job we have had. Took little longer to throughly dry then others but much better when finished.
Quick and friendly. My only suggestion is a smaller appointment window. It is frustrating to have a 10 am to 1 pm window and the tech show at 15 minutes to 1. Oscar did do a great job. Thanks.
We have used zerorez several times now at multiple properties and are always pleased with the service. Technicians are always courteous and knowledgeable. Not to mention the price is right.
Arrived on time and was quick and did a great job. Will be back in a year
Every time we have ever had ZeroRez they have cleaned our toughest spots and always get them up!
Carpets look great. Technician very courteous
Clean, fast and professional
I like that you were within the time that was promised and work is started right away. You also let us inspect the floors after the cleaning in case something was omitted. Your representative was very polite and professional.
The carpets were cleaned without any chemical smell that you usually have after carpet cleaning. They did a wonderful job.
Exellent service! Air ducts and dryer lint clean...People friendly....Thank you Zerorez..Will definitely recommend you and make use of your service again!
Aside from the fact that the carpet is cleaned in no time, I love that fact that it is completely dry the next day. Also, my carpet stays cleaner longer.
The flexible of the company was remarkable. I added to the job once the technician arrived. He priced it out very far and the results were wonderful. Highly recommend Zerorez Atlanta.
Great service!!!!
Technicans know there products. Very friendly.
I like the product used.
Wonderful customer service. Chris did a great job on my carpets and was very informative and was an all around cool person. Being able to bring my old carpets back to life and not having to replace them is amazing.
Very pleased
We had another wonderful experience with Zerorez, our carpets look brand new and your representative, James, was efficient, friendly and hard working. We love Zerorez and have used them since we moved to Atlanta 11 years ago.
Very friendly people and very helpful! On time and professional!
Aubrianna was great! I'm definitely recommending her to my friends and neighbors!!
Customer service is great. Prompt, kept me well informed, serviced in and out. Did a good job. No problems.
Profesional, courteous staff, excellent and reasonably priced service!
First, the call center to confirm the appointment. The Tech who did the cleaning. Treated our home with complete respect. Explained up front exactly what our cost would be. The quality of the cleaning was the best ever. The hard spots that I identified were eliminated. Overall the quality of the job was 10 and a scale of 10. Our 10 year old rug looks almost new. We are very pleased,
great service and a great job was done in my home
I appreciate that your cleaning products do not have some of the harmful chemicals other companies use. I also loved how honest and informative the technician was--he explained everything clearly and was straight-forward about what services we did and didn't need.
I would like to find coupons for cleaning rugs. How can I get a coupon?
Steve was incredible! Very knowledgeable and professional. I like the fact that no soaps are used and our carpets look and smell incredible. And love our spray bottle of Empowered Water for spots.- works on everything! Thank you for a great service!