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Client Testimonials
Clean refreshing and dries quickly! Professional service person very accommodating! Will use again
The gentleman who cleaned our carpets was very professional and did a great job!
Excellent job dealing with filthy ducts. I have used you for carpet care and I thought that I would try your duct cleaning service. Glad I did.
How thorough the tech was
Friendly, professional service and quality cleaning.
On time, did a great job
Our Technician was prompt, courteous, and extremely thorough.
We were very pleased overall and plan to make Zerorez our go to carpet cleaner.
I love that ZeroreZ cleans my floors completely; thEye always come out looking like new!
This company has the BEST customer service and professionalism. My carpets are clean and soft! Thank you zerorez for everything!
LOGAN, your representative, plus his work and care for our home.
Dan and Aaron did a great job!
Environmental friendly for pets and small children.
We had great results. The carpet where the kids play that was so dirty and stained looked new! We had a great service and the technician was super!
Friendly and helpful guys.
The men were very knowledgeable and considerate. The carpets look amazing. A friend thought we had replaced the carpet.
The service was great and he was very friendly and cordial. The carpet was cleaned great and smelled fresh
Prompt, professional, and efficient.
Your agent was friendly, informative, and excellent at his job. Thank you for a job well done.
Have used you guys multiple times and have liked the service. The optics of your technician on the most recent service (July 2018) estimated the cost to be nearly twice what was quoted. I knew the quote was likely low and the CS person who scheduled let me know an adjustment was likely after the tech saw the job. The issue I had was that it felt like the tech was commissioned on what he could talk me into. I paid $300 for some sort of stain repellant two years ago and he said the cost was $200 and then after I objected, $100.
My total cost was $700. It took him 1.5 - 2 hours to clean the entire house, about 3,000 square feet of carpeting (my estimate, which may be wrong). At that $700 rate he's working, less materials, at $350/hour. I challenged him and he stumbled a bit. Two hours of work for $700. I get labor cost, trucks, materials (water?), but clearly the up sell for some chemical thrown on my carpet did not justify the price.
Good news is that the work was done, the carpets are cleaned. I did see a stain that he did not get out, so I'll call about that.
I own a real estate management firm and manage about 20,000 homes in Atlanta metro. I understand vendors, costs and sometime the BS that comes along with that. I like your company and I will, and do, refer you. But you should train your field reps not to sound like opportunists pricing for commission.
Name removed
Zero rez really got the stains out of my carpet. I used the scotch guard guard treatment that made it easy to remove the stains.
Your technicians are terrific people. Always positive and professional. They are a delight to have in my home doing the work and they do a great job.
Carpet looked amazing (especially the stairs) and great customer service!
Prompt arrival.
Told us what to expect.
Polite and friendly.
The stains were "magically " gone!
Professional.
Thank you 😊
Service was very professional and carpets look and smell great. Thanks.
Jonathan's team always does a great job! Fast and professional. And if any thing needs to be done a bit more it always happens.
Excellent care of our townhouse & carpet a job very well done!! Wonderful customer service!
My carpets get really clean and it dries fast.
The cleaning was quick and thorough and dried quickly.
My technician was very knowledgeable and very thorough in his explanation of what to expect. He listened to my concerns and answered all my questions. It didn’t take very long from start to finish.
Wonderful service