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Client Testimonials
On time, courteous, got the job done
Service tech was responsive to my wishes and went the extra mile. (Michael J)
Carpets got clean and I like the No Residue result.
Thanks, Zerorez, for maintaining a good standard so that Zerorez can be trusted in my home!
Very professional. Plus, the knowledge of person doing the work.
Our technician was:
1. Prompt on-time
2. Friendly and courteous
3. Clearly assessed what needed to be done
4. Did excellent work in cleaning our contracted carpet. area
5. Provided excellent suggestions for cleaning and preserving our dining room Pakistan Oriental
6. Would definitely recommend.
I will always request Roberto as our technician in the future
Great service, left the carpet smelling very nice.
Friendly and professional service. Honest and straightforward with pricing.
Professional, knowledgeable, thorough
Service was easy to set, tech arrived on time, and cleaned the carpets beautifully!
The person that cleaned the carpet was absolutely the best
The technician, James, was very thorough and professional. He did a great job cleaning the carpets and explaining the process. I will reccomend to others.
James arrived when they said he would. He was also very thorough, hard working and respectful of my home. Great cleaning job!
You brought our carpet back to life! The service was quick and efficient. You guys even got out tough stains that I thought would never come out. Will definitely be using you again. Thank you!
Very pleased with results and technicians. Worked quickly both very informative.
Did a good job tech work hard very professional
The technician was extremely knowledgeable and very nice. Great experience
No harmful chemicals and did a nice job.
Excellent service from technician Michael J., as well as excellent cleaning job on carpet and tile floors.
Our technicians were punctual, professional and very thorough.
very nice technician. walk me through the whole process of cleaning and have before and after pictures to show.
Zerorez (and Joshua) were extremely easy to work with. Our carpets look amazing! Thanks Zerorez!
Excellent service - would definitely use Zerorez again!!
Service was excellent! Will definitely use Zerorez again :)
Year after year we continue to use Zerorez and the tech’s get better and better equipment, knowledgeable about the products and produce wonders with their work.
Excellent Service. Tech very nice.
1st, Bobby, the technician, was very professional, considerate and knowledgeable.
2ndly, I strive to not add any more toxins to my environment than occur as it is. Zerorez addresses my concerns and was recommended by the company which sold me my carpet.
I agreed to the added the enzyme treatment to address the oils and dander from my 3 dogs. The area smelled clean for 24 hours...after which time, I left town, leaving the pups behind with a "in house sitter". When I arrive back home, 2.5 days later, the house smelled strongly of "dog"....not worse than before the cleaning but certainly not better. I then plugged in an ionic air purifier and the room started smelling better again. I think the enzyme cleaner made a difference but am on the fence as to how much of a difference. I can still smell "dog". It had also been a year since the last cleaning....and think that every 9 months might be more realistic.
One other comment is with how long it took the carpet to dry. The service was completed by 11:30....and I had guests over that evening at 7:00. The carpet was not "completely dry" by then tho "dry enough". To help with the drying, I used floor fans and turned the AC to 74 with the dehumidifier to 50....both much lower than I use on a daily basis.
The technician was here when he said he would be. He did a very nice job and my carpets look like new. Although whatever he sprayed on the stains had a bit of an odor, it quickly dispersed. I'm glad I called Zerorez.
The price is a bit higher than other carpet cleaning services however the quality of service is top notch. Service techs are prompt and accommodating. Did a terrific job removing carpet/pet stains.
my technician Mike was a genuine person. I felt like he was telling me what I really needed for my own house and not just a sales pitch. My carpet looks amazing. It wasn't too wet afterwards and I'm extremely pleased. Mr. Mike Jones is a big reason for that.
Technician was very professional. He went through the order before he started to confirm the job and managed our expectations. He had concerns about cleaning the club chairs, sent pics back to the office and in the end did not clean them because they thought it would leave water marks. While disappointing, I appreciate the care and concern. Put corner guards to protect them from the hoses. Wore booties over his shoes. He was just great. Carpet looks awesome.
both men were very courteous and knowledge able with their working. I would highly recommend them when I need anymore work done here.l