Guest Testimonials
Seats,friendly
Great customer service.
Everything staff, accommodations just all great place to enjoy a good time... your staff is freakin awesome...
It’s always friendly and quick service.
Theaters are accommodating but it would be nice to have some of the larger theaters (like theater #4 or #5) offer an option to deliver food to your seat.
This is the best theater in San Antonio. Friendly staff, always clean, comfortable seats.
The atmosphere, people, and good options.
The theater itself. The reclining seats and convenience of ordering sinner
Its clean.
Great customer service, no waiting in line to get food. Theater rooms are clean and very comfortable.
The atmosphere was very nice, staff was friendly and helpful.
Service was fine. AVX and Atmos experience was amazing. I was very comfortable also.
Cleanliness and large seats.
Convenient to where we live. Clean and very friendly staff,
I like the clean atmosphere and pricing. I also like that Santiko theaters are non-profit.
The employees are always super helpful. Just today I had a request an employee probably wouldn’t get often, but wasn’t out of the ordinary. I asked if guest services could hold a ticket for a friend of mine that was running a bit late, and they did just that. It’s not an over the top gesture, but it made my experience that much sweeter to go along with an awesome movie (Star Wars: The Last Jedi).
The service is awesome and it is also My favorite movie theater .
We loved the theatre! The seats reclined so it made it more comfortable to watch the movie.
What a great experience! The seating, the theater, EVERYTHING about this theater is a great experience.
Friendly staff and fast service, resolved me issue very fast and accurately
I love the cleanliness and the comfortable seats. They don't even have to be recliner seats, they are all comfortable.
It’s clean, starts on time, selection of movies, enjoy eating and drinking during movie and love the reclining seats.
This theater is amazing and the people working here make it better. Chris (food area) helped my girls and I during our last visit with our order. He went above and beyond to ensure we had our order and made me us his top priority. Best visit of the 50 or so we've had to date.
Love everything about this theater. I had a problem with my chair not reclining and they fixed it right away
The rewards nice theater great seats great service
I typically will see a movie just about every weekend for the past 15 years, and the past 8 or so years that has been at a Santikos theater. First the palladium, then the silverado, and now the new casa Blanca near my house. I have always had a great experience at Santikos theaters, and casa Blanca has even stepped my high opinion of Santikos. The seats are very comfortable, whether they're the recliners or not, and the theaters were obviously designed to not pack in as many seats as possible like an airplane and instead focus on a more luxury feeling to the guests. Whether you are in a recliner theater or not, the seats have an abundance of room, and walking room down the isle where you aren't trying to cram yourself into the already small chairs to let people walk by that happens at just about all other theaters i've been to in the past. I imagine normally this would have thought to be a profit loss as there are less seats sold, but i am glad to see that the customer experience was obviously chosen over a little more money, and will gladly continue to visit Santikos theaters on a regular basis. IT is also without a doubt the cleanest theaters vie been to, which are staffed very well with people constantly walking around cleaning up. I regularly see at the Casa Blanca the managers waling by and bending over to pic up pieces of trash as they go from one area to another. I really can't have a more positive view of the casa Blanca and Santikos in general, as my standards have been continually been exceeded over the years by Santikos.
Qthing
I love going to santikos casa Blanca I get really great service and also the GM Morris is very nice and was very helpful when I had a situation come up during yesterday’s showing of Star Wars double feature. He’s a great guy and will definitely keep going to that theatre.
The easiest transaction ever. So smooth
It was great