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Client Testimonials
Scott was great- very attentive asking if we had questions or areas of concern, courteous, careful in our home- all good!!
There is no residue. We helped the drying process with fans andit went well. Carpet looks very good after a good vacuum when it dried. The tech was on time, quite pleasant and professional. He explained the process and then very efficiently did the work.
The soft carpet
Forest was great. Answered our questions
Prompt and professional service provider, thorough knowledge of the product, carpet looks beautiful and smells fresh.
I would highly recommend Zerorez to anyone looking to get their carpets cleaned. The technician was very knowledgeable and thorough with the cleaning and all of the pet odor was removed from our carpet.
Prompt and thorough,
Ryan was amazing!!!
No residue or smell from the cleaning products. Technician was very knowledgeable and professional.
They do a nice job, and my carpet looks great afterwards.
The professionalism of the technician that performed the carpet clean
Scheduling was easy. Appointment was on time. Rugs were beautifully cleaned.
Clean, drys fasrl
Great friendly service
Carpet cleaner was on time, friendly and did a good job
Both technicians were professional, knowledgeable, courteous, and thorough. We appreciated that they took the time to explain every step of the process and answer all of our questions.
tECHNICIAN was professional and thorough.
Danny the technician was very knowledgeable and very thorough. He did a fantastic job. My rugs look like new.
Prompt, professional, friendly and very detailed from start to finish.
The service that I received from the young man, he was professional, helpful and friendly.
The Technician was very informative and pleasant to work with.
The technician an asset to your company.
Communication before the day of the service was good. The person who performed the cleaning was prompt and very courteous.
On time.
Friendly person
Cared about doing a good job.
Explained what he was doing.
Three hairy dogs, and lots of traffic on this 20 year old light colored carpet, and still Zero rez finds the magic to keep it looking brand new! In all those years, I have never had a bad experience. The prices are fair, the people are great they always call ahead, clean my carpet in record time and after I put my furniture back, my home looks like the carpet was just installed. What an amazing company!
Nancy Hartley
He was super thorough, polite, and explained everything well- and did a great job!
Quality Work by Skilled Personal
Very friendly cleaner. Thorough and careful.
They work and service is great!
Great service and response.
Customer service and knowledge about everything that needs to be done.
I appreciated the employee, Waylon, who came to clean my carpets. He was on time, answered all my questions, and worked hard. He was polite and respectful of my home. Waylon is an excellent employee. My carpets look great. I give Waylon a 10/10.
But I give Zerorez as a company less (6/10) because of the obvious push to upsale the customer at end of the transaction. I hope good employees like Waylon are not penalized because of my firm no to the push to add services I did not want. Hopefully, as a company, you recognize that a well trained conscientious employee like the one who cleaned my carpets is worth way more than any extra money a customer is tricked into adding to their services. Most customers who feel duped don’t return. I will be a repeat customer of Zerorez as long as Waylon is the one to clean my carpets. He really did do a great job and I hope he’s proud of his hard work. Thanks Waylon.