Member Testimonials

The pool and sauna

Wide variety of classes and facilities to exercise and/or relax after an hour or so of activity.

Great space, modern equipment, professional classes and the spa.

The classes, especially yoga

The atmosphere, the premises, the location is very handy and also the staff is very friendly.

I like the number and variety of classes, having proper yoga teachers and the calming pool and sauna area

Excellent staff and great equipment

I like most everything brand new equipments well distributed in all floors, very good teachers. The classes time table is complete and you can access a variety of class daily.

Personnel

Opening hours, facilities, pool area are good.

From the cleaning staff to the managers everyone is very friendly and helpful. The gym is always immaculate

Cheerful and helpful staff

The pool! :)

Keeping with growing trends and investing in the future.

Quality and variety of classes, and really good instructors.

Pool experience is great

A decent amount of money being spent on refitting the pool and updating the gym equipment. This place is like a second home to me and I love spending my free time training and relaxing here. Not the cheapest of gyms but money well spent in my opinion and this is a ideal location for me. Staff are friendly and helpful so keep up the good work.

Very satisfied, however staff should have been provided better customer service skills. Especially, on weekends, is seems that nobody at reception cares what is going on around. Recently I used an emergency phone from the swimming pool. The phone was answeared after my third attempt. I would advise carefully chose who you employ. Some people are just excellent especially cleaning lady working there and some members of staff at reception. Overall quite happy, however plenty of room for improvement. I had two personal trainers appointments, unfortunately not very impressed. Please put attention on employing trainers with qualifications, experience and personality. I know it's hard but achievable. I have impression that your employees are not motivated enough. Maybe better pay would help? Overall I really like the place. Excellent online communication and app!

Good gym, happy with the equipment, not super busy at the times I go, friendly staff

The facilities, class times and welcoming staff

Primarily staff are very professional and greet and bid farewell to each member on their way in and out from the club. There is a variety of equipment and a variety of classes to choose from, so more choice for each member. It's very relaxing.

Classes are fantastic. Keep it up.

The classes are great. Perfect location and new machines! Great gym!!

I’ve been going to1escape for a few years and still can’t fault this gym! Staff are always very accommodating and friendly! Excellent services and I look forward to spending my mornings in the spa... Thanks 1escape

Great Aqua Jump Class

Good choice of classes, good facilities, nice pool. Just not a 10 because of the expensive price

The staff are great!
Love all x

I recommend the club to friends, the membership is expensive relative to other gyms but the facilities and the staff are great.

Everything is perfect!

Friendly welcoming knowledgeable staff who work diligently in a great environment