Member Testimonials

Love the place! But would be nice to have some better washing products in the showers given the monthly price.

Facilities are good and the staff are friendly.

The current support is great!

I've been attending this gym again for the past weeks, and it has truly been a transformative experience. The facilities are top-notch, always clean, and the equipment is state-of-the-art. But what truly stands out is their professional trainers, especially Rebecca. Their expertise, dedication, and individualized guidance have taken my fitness journey to a whole new level. I highly recommend this gym to anyone looking to push their boundaries and achieve their health goals.

Staff is nice and friendly, however, it would be nice if they greeting clients. This will definitely improve the hospitality of the club.

I love this gym! It feels so good to be a member of Oneescape. I used to go to a gym which didnt have half of the equipment that is provided here. The staff are all really nice and engage in conversations so are really easy to get on with if you have any questions. All the classes I went to so far are really good and the trainers explain everything ahead of the class so there is no need to worry if you're a newcomer!

Nothing at the moment, all good!

Amazing gym great for general fitness and mental health.

The time since I joined 1 Escape Health Club, has been very satisfiying, their service offer is very complete, the staff is very supportive and I am so happy that I joined this health club!!

There is nothing you guys can do, just wrong time, very busy 😵‍💫😵‍💫 I never go this time.

Would be great have some new equipments and more variety

It would be great if more attention could be made to the men’s showers to ensure that the soap dispenser is kept stocked for use. Many of the stalls are often out of soap when I try to use them between 6pm and 8:30pm. I know this is the busiest time for the gym, but that’s all the more reason to ensure they are checked regularly.

Other than that, everything is great. I’m really enjoying the service, and the team (especially Juliette) are fantastic.

Everything is fine

Thank you for the flexibility pausing my membership while I am abroad taking care of my father

As a gym beginner, i find it hard to adjust machines and it's hard to find a trainer just to help you for onr minute.

I want to use the space to say i had an induction session with Kellen (I believe that's her name. She is Brazilian) and she was so lovely and helpful. 5 stars to her.

It ia the best place to do workout.

I just want to say that I had an induction with Juliette, and she was superb! She was so professional and really efficient. She was also so lovely, and you can see how experienced she is.
Really make us feel welcome and really listen to us.
Lovely experience!

It would be nice if you could install cold shower in side of a locker room not just next to sauna.

Thank you in advance :)

Everything else is 10 🙌

Hi there!
I really enjoy going to one escape, but few things could be improved.
1. Water in the showers are too hot, almost burning.
2. Some machines takes more than 2 weeks to be fixed when it’s broken.
3. You could give (even with charges) bring a friend with you, like a day pass.
4. Odor in the swimming poll is too strong, there are new technologies and product to decrease the smell and clean the water well.

For now, I thing that’s it, I love being a member. 🩷

I recommend it to all my friends. It's all just intimidating for a beginner. Wish there were more guides. Even written ones/brochures would do. As a beginner, which classes should we participate in first? Which machines should we try out first. I feel lost honestly, even though I try to google everything.

Pleeeease add more Pilates and yoga classes <3 especially Pilates!

Perfect place for workout

Nil

Ideally fix the shoulder press machine. It’s been out for a few weeks

Everything is perfect. I didn't find anything wrong yet.

I've been enjoying the days at club. I think it should be cleaning the showers better and changing rooms... we had some days without hot water as well... this should be advise when you enter the club... or sending a notification on the app or email.

Great classes. Thank you.

Id like a plung pool/ice bath

Solve for people talking on their phone while exercising. It is really annoying and disruptive for others pushing themselves.

Water temperature in the shower can sometimes fluctuate a bit too much, and sometimes there's no soap. Otherwise, I'm satisfied.