Member Testimonials

Brilliant classes, great times for classes, fab instructors, always upgrading and changing, super clean and all staff incredibly friendly!

Good staff and facilities.

Only downside is that most of the lockers in the men's changing are locked permanently even when the gym is quiet.

Staff are very friendly and there is a varied selection of equipment/classes

Classes are very good, pool and steam room are lovely. App is very handy

The facilities are really good, same as the level of the classes and the professionalism of some of the instructors. The most positive thing is that the club is constantly trying to improve all of its different aspects to provide a better service to the members according to their requirements.
The app is a very useful tool to book for the classes, but the information provided on it, like the name of the instructors and timetables, should be more accurate.
The overall rating is very positive, I think that 1escape is one of the best Clubs in Dublin, and that is really handy for those who work in the city center.

Team are amazing. So helpful and supportive such a nice atmosphere.

impressive

ok

Clean well run gym with great staff ticks all the boxes

High intensity classes. Well qualified instructors. Pool area and steam rooms. Well done.

Could improve by:
Earlier weekend opening hours
Fixing the carpet on the gym floor!
Introducing some 6.45pm classes (when 6pm is too early and 7.15pm is too late)
Keeping the website up-to-date (its frequently out of date regarding courses, when timetables change, bank hol weekends etc.)

Gym is kept very clean. It is clear that there is constant investment into machines etc

Well equipped facilities. Friendly staff!

I use your gym to swim in the pool which I enjoy! To this point I have never used any other products or services. I am very happy with the pool and adjacent facilities i.e steam room and sauna.

Very efficient and well laid out

Great staff. Clean facilities. Excellent classes and an overall really nice atmosphere in the gym.

Excellent staff.

The facilities are great, the staff are very helpful and friendly.

Loads of equipment, great pool, the pictures of Thailand everywhere make it feel like a real Thai escape, good showers, friendly staff, close to my workplace

Nice and friendly stuff, good equipment, good location

great pool, steam room and sauna which are very clean and relaxing
Lots of space throughout the gym - good equipment

Friendly staff, size of gym itself is great ... has all the equipment I need without being overwhelming ... and its on my way to work!!

Plenty of machines so no waiting. Great pool .

The gear, jakuzzi,sauna,swimming pool, also staff.

The variety of different types of classes

The customer experience is wonderful. The trainers special call out to Dave, Karolina, Alan, Jeff, Mairead, Hikemia. Their engagement and their participation and encouragement is second to none, particularly Dave and Karolina who throughout the year have brought out the best in us. Also this year there were many changes made for the better, and I felt that the Customer Service elements came together - feedback request on training times and members needs were very prominent, so a big call out and major thanks to Gabrielle and Rachael and Lana. So all in all its good old fashioned customer service! And the members have great rapport too!

Opening hours, friendly staff from trainers, receptionists to cleaning staff. I very much enjoy that after a hard days work & workout there is the sauna and the steam room to relax. I regularly attend Dave`s Tuesday`s spinning class: great music and atmosphere. A big kudos to Dave!

Staff are superb.

Locker rooms/ shower area are are clean and feel like a hotel or spa.
Generally no queueing for equipment
friendly staff
extras like towel rental available

There's a wide range of machines/equipment/classes
You would never get bored
There's the option to change your workout around as much as you want

Kept clean, friendly helpful staff, nice spacious pool area