- Phone: (503) 492-0197
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based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
don't know
Always prompt, thorough and friendly service. They go over and above the amount of service one would expect. If I have special requests, they are always cheerfuly completed.
Overall I feel they do a great job, however I have requested that my stainless steel appliances not be cleaned. I do them myself and use a special cleaner. Almost everytime I come home there are streaks from them wiping them down. It's not a big deal, but it is a little annoying.
Very professional and the staff is very friendly
I like several things about Maid Brigade service: it is efficient and it is thorough. The cleaners are professional and if there ever is a problem, the managers are very good at following up and making changes appropriately.
green, helping those in need of a job, house looks great
Overall I think a vry good job is done...sometimes my black wood floors could use a little more attention.....also I seem to have a lot of breakage, just about every other visit
Your teams are quick, effective with attention to detail.
Affordable; reliable -- always show up as scheduled; responsiveness to and follow thru for any complaints or problems; staff concerned about meeting needs; team cleans well and thoroughly; use of "green" cleaners; cleaning people get decent pay and benefits; occasional gifts and toilet paper and Kleenex sculptures!
Consistenly do an excellent job, friendly and reasonably priced.
It is consistently very good and thorough, and well managed.
prompt and thorough
Our team is always cheerful and friendly upon arrival. It's usually pretty dirty (in my opinion) and by the time they have efficently completed their tasks, I am always amazed and how clean it smells and pretty it looks. I love my Maid Brigade!
friendly and prompt
I like everything about your service. It is always very reliable and I like using my debit card. I like all the people that have come to clean and they always do a good job. They are also very nice to my dog and cat.
I like that I come home and our house is clean and smells great. In addition, I like that they follow through with our preferred requirements as well as surprise my son with the placement of his animals on his bed!
Workers are very competent, polite and most are very thorough. Agency is very flexible regarding scheduling.
I was impressed when the maids made the sound disappear from my TV the manager took his time to stop by and fix it. He was polite and very professional. That alone would make me want to recommend this company.
Cleaners seem a little rushed sometimes.
Let customers know what the must straighten before you will clean (i.e. ofice).
We can depend on them to be punctual and do a good job.
The crew does a better job than I can, and the service is absolutely hassle-free. I don't have to worry about cancellations, or lack of training. Also, Maid Brigade seems like a good employer.
flexibility, reliabilty
I like the professional way in which the company is run. I like the people that run the company. I like Maid Brigade's extraordinary committment to customer satisfaction. I like that people answer their phones. I like that they respond to all concerns. I like that they come in and clean and depart in just a couple of hours. I like everything about Maid Brigade.
Name removed
Clean plastic wastebaskets. Separate and recycle scrap paper from garbage, as I do myself. Clean stains from porcelain sinks consistently; if a bleach-based solution is needed, advise me and ask to use. Review house and cleaning contract agreement with a walk-thru every 6 months or so. My rooms have changed some, and I'm not sure if the crew is completing all tasks each time.
Reliable, courteous, dependable
The service is dependable, easy to schedule, and generally of good quality.
Very thorough, careful, green, professional,. Cleaning team goes the "extra mile" and appears to take pride in doing a really nice job at all times.
Very convenient, the cleaners do a good job, and I don't have to worry about taxes, etc
even though you have been coming to my home for about 6 months, there are still things that get missed. The dusting is not as thorough as it should be.