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based on 4083 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for the review and glad your carpets look great. We look forward to your next call.
Beat Regards,
Zerorez Management
it works!
Thanks for the review. We are so glad you like the fact the it works! We look forward to your next cleaning.
Sincerely,
Zerorez Management
The service man was polite and on time, he took great care with our furniture and was conscious of the complications of having a disabled person at home and worked around him.
WOW and thank you for the great review. So glad we able to do the work for you and not disturbe anyone in your home. We look forward to your next cleaning.
Best Regards,
Zerorez Management
Professional, quality and timely service.
Thank you for the review. So glad you like your Zerorez Experience.
We look forward to your next cleaning.
Sincerely,
Zerorez Management
This time your service was impeccable. It is unfortunate that I had to have you come back a second time to do the job correctly. I will admit, however, that you did come back and complete the job more than satisfactorily. However, it was most inconvenient to have to give up two days to have it done properly.
Thank you for your review of the services provided to you by Zerorez. We are sorry it did take 2 visits to your home to do this job and so glad you allowed us to come back out and meet and excede your expectations. We look forward to your next cleaning.
Sincerely,
Zerorez Management
Prompt service and always do a great job of getting out any troublesome spots
Thank you for the wonderful review. So glad that we were able to clean up any spots you had and we will be looking for your next call!
Sincerely,
Zerorez Management
Seth was on time and extremely professional.
Thank you for your rating and review. It is always nice to see what our customers think about the Zerorez Experience! We look forward to your next cleaning.
Sincerely,
Zerorez Management
Your office staff and technician were very knowledgeable and kind.
Thank you for your review and how the Zerorez experience was for you. We look forward to your next cleaning.
Sincerely,
Zerorez Management
The cleaner was prompt and courteous. He did great work and was efficient.
Thank you for the review of our company and the services we performed at your home. It all starts with customer service and we think we have some great employees all the way through. Look forward to your next cleaning.
Sincerely,
Zerorez Management
The Zerorez professional was on-time, courteous and professional. The products worked well--cleaned the carpets beautifully and they dried quickly. We added an additional protectant to high traffic areas--and it was well worth it. We recommend them highly.
WOW and thank you for the raving review! We love to hear what our customers think of the Zerorez process and how it differs from using shampoos and chemicals on your carpets and floors. We look forward to your next cleaning.
Sincerely,
Zerorez Management
They kept me informed before and on the day of arrival when the operator would arrive and they kept their word.
The operator was very professional,informative, and courteous.
I was also very pleased with the results.
Thank you so much for a great review of the services Zerorez preformed for you at your home. We always try to keep our customers informed along the way. We look forward to your next cleaning.
Best Regards,
Zerorez Management
Customer service excellent. Technician was amazing and thorough. Carpet looks great.
Thank you so much for a great review of the services Zerorez preformed for you at your home.We look forward to your next cleaning.
Best Regards,
Zerorez Management
They were very professional and did a great job.
Thank you for taking the time to rate your service and your opinion of the employees that dealt with you. We look forward to your next cleaning.
Enjoy the Zerorez Experience!!
Sincerely,
Zerorez Management
Very thorough cleaning. Extremely professional staff. My family was amazed at how clean our carpets and couches were when they came home.
Thank you for taking the time to rate your Zerorez experience.
We enjoy reading your feedback and very are pleased to know you are happy with the services we provided.
We look forward to your next cleaning.
Sincerely,
Zerorez Management
Employees dry friendly and competent
Thank you for your feedback about our employees. Always happy to see customers happy with the outcome of their services.
Sincerely,
Zerorez Management
Great customer service!
Thank you for the review of our company and the services we performed at your home. It all starts with customer service and we think we have some great employees all the way through. Look forward to your next cleaning.
Sincerely,
Zerorez Management
They did a great job on my carpets!
Thank you for taking the time to rate your Zerorez experience.
We enjoy hearing your feedback and very are pleased to know you're happy with the services we provided.
We look forward to your next cleaning.
Enjoy your freshened carpets !
Sincerely,
Zerorez Management
Effective. The technician was able to remove tough spots
Wow! Thanks for the wonderful review !
We are pleased to hear that the stain concerns you had are a thing of the past.
We are looking forward to servicing your home in the future.
Enjoy your freshened carpets !
Sincerely,
ZEROREZ Management
The process does not seem to work as well with berber carpet as with plush. Our family room has berber and it did not come as clean as I expected. I had to go back over it with a commercial cleaner before it showed improvement. The process worked better on the other carpets. The technician was very professional and earnest and I don't think that the shortcomings of the process were his fault. And I like the environmental-friendly aspect of the process which is why I rated it as an "8" but the process needs improvement.
Totally professional technician. Concerned about our needs and goals and wanted to do good work. Great experience.
Thank you for taking the time to rate your Zerorez experience.
We enjoy hearing your feedback and very are pleased to know you're happy with the services we provided.
We look forward to your next cleaning.
Sincerely,
Zerorez Management
The cost of cleaning one rug seemed excessive and it really doesn't look that different to me.
Carpets look like new! Timely and friendly technician.
Thank you for taking the time to rate your Zerorez experience.
We enjoy hearing your feedback and very are pleased to know you're happy with the services we provided.
We look forward to your next cleaning.
Sincerely,
Zerorez Management
The young man that took care of our carpet cleaning was wonderful. He took his time and worked diligently to clean our carpet which had really taken a beating. The carpet was mostly dry in about 4-6 hours. I'm very pleased with the job he did and will use them again.
Thank you for taking the time to give your opinion of Zerorez.
We enjoy hearing your feedback and very are pleased to know you're happy with the services and the tech that came to your home.
We look forward to your next cleaning.
Sincerely,
Zerorez Management
Friendly, thorough technician. Good stain removal.
Thank you for the review of your services. We love to hear how happy our customers are after their cleaning has been done. Look forward to your next cleaning.
Sincerely,
Zerorez Managament
Technician, Marcus, was prompt, professional and extremely polite. He was thorough and careful with our furniture.
Thank you for taking the time to rate your Zerorez experience.
We enjoy hearing your feedback and very are pleased to know you're happy with the services we provided.
We look forward to your next cleaning.
Sincerely,
Zerorez Management
My technician, Seth, was very knowledgeable and polite. A real pleasure.
WOW and thank you ! We are so glad your Zerorez experience was what you expected it to be. Seth is great.
Enjoy the clean carpets.
Sincerely,
Zerorez Management
I liked the 3 step process and happy with the results
Thank you for your review and so happy to see feedback from customers that like the Zerorez way of cleaning. We look forward to your next cleaning.
Best Regards,
Zerorez Management!
Good service and good price.
Thank you for the review. Short and sweet says it all.
We look forward to you next cleaning.
Sincerely,
Zerorez Management
Really felt like they had my best interests in mind when performing their services.
Thank you for the great review of your experience with Zerorez! We feel our techs do a great job of working with and for the customers. We are happy you like the Zerorez way of cleaning. Look forward to your next cleaning.
Sincerely,
Zerorez Management
I love the process! It was quick but thorough with no residue and was completely dry in about 8 hours. Seth and Vincent were very knowledgable and extremely polite!
Thank you for taking the time to rate your experience with Zerorez!
We are happy you like the Zerorez way of cleaning.We feel our techs do a wonderful job for our customers.Look forward to your next cleaning.
Sincerely,
Zerorez Management
Did a great kob