based on 3661 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love the service we have with them !
Curtesy & service is number one in Alpin Haus !
We love them thank you !
🍀🍀🍄🐞🇺🇸
Friendly and courteous
We have our trailer serviced and stored. We are very happy with Scott.
When picking up our 17 Imagine for roof repair due to a mfg defect, I advised Miranda Cirtwell that the interior was a mess. She wanted to know if we wanted to leave it to be cleaned. It should have been inspected and cleaned before we picked it up, so we took it home and cleaned it up ourselves. In the spring when I opened it up, the fan above the sink was not working. I called on 3/25/2022 and spoke to Matt as he said Miranda had left your company. He said they won't know if the problem was due to their work, and we would have to pay an $89 diagnostic fee. He first wanted to talk to his team. To date, I have never heard from him.
I hope we don't have any more problems with this camper, because we won't be bringing it back to Alpinhaus and have found a certified repair service which does mobile repair and also does Forever Warranty inspection. Thomas & Name removed
It's great place to do business with
Great sales
Fantastic service department
I hope Albany rv goes bankrupt and out of business
We bought our Grand Design there and they get us in quickly for our service.
So far very friendly helpful and I will be pickup camper May so I really can’t say much more .
Courteous, knowledgeable and professional staff. Excellent service department.
Friendly staff. In and out quickly. Picked up my RV from storage today and it was waiting for me and checkout was a breeze
Service and sales department are consistently knowledgeable and friendly! A really nice combo to have!
Everything. I recommeded you to Ron Blaylock
Teach your service people how to do a COMPLETE winterization. My annual vacation was almost cancelled do you shoddy work. Thank God for Dave B. for making it right in time for us.
Alpin Haus service has assisted me with excellent diagnostics and repairs of my 2019 Jayco Eagle.
Friendly
Not pushy
Convince
Everyone is wonderful to work with! Jim, Charles and Jeff were phenomenal!!! The girls at the front desk are so nice and I would recommend them to anyone!
Everyone’s is helpful and friendly and take care of everything for you.
Rv service dept. are always helpful and Dave and Lance were great to work with..got my rv in and out in a timely manner and gave me options on my problems.
ps…Charlie W. in sales is great also.
Great service. The best around
Quality RV’s. Our salesman Don was extremely helpful and friendly.
Eric Betz was great to work with!
you had our 5th wheel for over 3mos you told us it was ready we got there none of the work was done on it, our hoses were missing and they are not cheap, we cleaned and mopped and wiped down the rv went into it everything was dirty. and with the rv not being ready we had to stay in hotel cause we just sold our house.i am so disappointed. spending money we hadn’t plan too.
The entire team was wonderful to deal with. Easy transaction. Love my new camper. Thank you to Keith, Nick and Kevin.
We just had our walk-through and picked up our 2022 R-pod 196. Ryan, our tech who did the walk-through with us was very friendly, thorough and knowledgeable. He answered all our questions and gave us tips on the best way to get the most out of the new camper. This is the second R-pod we've bought from Alpin-Haus and have always been happy with the service we receive. A special shout-out to Brian Miller who guided us through both sales.
Friendly staff. Worker very informative, helpful and honest.
Alpin Haus delivers what they promise
Good service
very personal people give good info and keep you up to date on progress
Always accommodating, and professional.
I like the campers & the service.
Reliable; good deals; friendly staff