- Phone: "(985) 872-1029"
based on 161 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mr. Mike, thank you for completing this important survey and for your excellent rating and kind words. We really appreciate you as one of our on-going customers. Have a great day!
Services are on a schedule and after hours.
Everything is always so clean
dependability & consistency
Services are on schedule and are after hours. No interruption in work.
Thanks,
pre-scheduled, timely, routine
Some of the task on the schedule are not being done as promised.. Please contact me at Phone number removed
Ms. Karen, thank you for the survey. We definitely will be giving you a call shortly to get a list of the specific issues you are having with our cleaning so we can take care of them as quickly as possible. Thank you for your patience in this matter.
Our existing cleaning personnel is excellent. Very nice, considerate and does her job well.
Ms. Debbie, first off thank you for taking your valuable time to complete this important survey for us. I also want to thank you for the very nice compliment for our Cleaning Specialists that is assigned to clean your facilities. We definitely will make sure she knows that you are happy with the services she is providing to you. Hope you have a great day!
clean bathrooms better.
Mr. Chad, thank you once again for taking your valuable time to complete this important survey process we do with our on-going customers once a quarter. I know you mentioned some needed changes in our cleaning of your bathrooms. We will be calling you to hopefully find out the details of any issues you might be having so we can make sure they are properly taken care of as quickly as possible. Thanks again and I hope you have a great day!
Timely, weekly schedule done after hours not interrupting any work flow!
The thoroughness in cleaning the floors, bathrooms, and the entire building.
It is on timely schedule, don't have to request cleaning and wait till it is convenient for someone else to come clean it.
Ms. Angela, thank you for taking your valuable time to complete this important survey. We are really pleased to have your company as one of our valuable on-going customers.
Seth's reliability!
Mr. Chad, thank you for being one of our valuable on-going customers and for taking your time to complete this important survey. We are extremely glad that you are happy with our professional cleaning services.
Train staff on how to deactivate and reactivate alarms to avoid after hour calls.
Marla, sorry this is happening. We certainly will look into this and see if it is maybe our floating staff that is generating this problem. Either way, it will get taken care of. Thanks for your patience and understanding. Have a great day!
They provide a very good cleaning service.
Ms. Cathy, thank you for taking the time to complete this important survey. We really appreciate you as an on-going customer of ours and your overall rating of our services. Have a great day!
We are a new customer, but so far pleased with the service.
Ms. Melisa, thank you for taking time to complete this important survey for us. We appreciate your response and thank you for being one of our new valuable on-going customers. Have a great weekend!
Reliable! It is on a schedule and I don't have to remind anyone to take of the service.
Ms. Angela, thank you for you taking the time to complete our survey. It is really appreciated.
Clean more thoroughly and use the correct trash bags.
Mr. Donnie, thank you for your response to this important survey. We certainly will get these issues properly identified and taken care of for you.
The dependability & willingess of Seth to do a great job.
Mr. Chad, thank you for your response to this important survey. We definitely are excited that you are pleased with our on-going professional cleaning services and will continue to work hard to keep you happy with these important services.
IT IS ON A SCHEDULE, DON'T HAVE TO WAIT FOR EMPLOYEE TO BE ASSIGNED TO CLEAN OFFICE!
Ms. Angela, thank you for your completion of this important survey. We definitely will do everything in our power to keep you happy with our on-going professional cleaning services.
Pricing and also so service
Mr. Garland, thank you for completing this important survey and I am sorry that you feel that we deserve a 0 out of 10 rating. In all honesty, receiving that score is totally surprising to me because we have absolutely no complaints received at all this year and our last inspection of your facilities was done in July of this year and the inspection score was 99.94% out of 100%.
On the pricing front that surprised me also because we have been cleaning your facilities since August, 2014 and the price for providing our on-going cleaning services has not changed in the 3 years since we started our services.
We definitely will be reaching out to you to hopefully get some specifics as to what problem(s) you are experiencing with our cleaning so we can make sure that we get those taken care of for you. Thanks again for your response and we will be speaking with you soon.
REGULAR SCHEDULED, I DON'T HAVE TO "BEG" TO HAVE OFFICE CLEAN. ALSO, AFTER HOURS, NO DISRUPTION TO WORK.
I AM VERY IMPRESSED AND SATISFIED WITH THE SERVICES.
Ms. Angela, thank you for completing this important survey and for being one of our valuable on-going customers. We look forward to serving you for many years to come.
Very professional service.
ServiceMaster is very conscientious about the work that they do for business and residential cleaning and as a member of the H-T Chamber they care about the improving the community and making it stronger.
Reliability & responsiveness.
Mr. Chad, thank you so much for your prompt response and great score. We really appreciate you as an on-going customer. Have a great day.
Cleaning is not the best for whatever reason, QAQC over cleaning is poor.
Mr. Bill, thank you for your response to this important survey. We are sorry that you are currently not happy with our overall cleaning services and will definitely do everything we can to get you back happy with these services. In this vein Larry, our General Manager, will be reaching out to you shortly to get more specifics as to exactly what area(s) you are not happy with so we can meet with our staff and get these issues corrected. Thank you for being one of our valuable on-going customers and for your patience in this important matter.
Seth does a great job for us & is very responsive.
Mr. Chad, thank you so much for responding to this important survey. I am so happy that you were able to give us this perfect score and that you are one of our valuable on-going customers. We look forward to hopefully continuing our professional on-going business relationship for many years to come.
You provide the service you guarantee.
Ms. Beryl, thank yo u for completing this valuable survey. We really appreciate it and appreciate you being happy with our professional cleaning services. We will do everything in our power to continue to make you happy for many years to come. Have a great day!
dependable, and very thorough
Ms. Deanne, I want to thank you for taking time out of your busy schedule to complete and submit back to us this important review. I am very pleased that you are happy with our staffs performance with our on-going cleaning services in your facilities. We are looking forward to the opportunity to continue our on-going professional business relationship for many years to come and to be able to call Buquet Distributing one of our valuable customers. Have a great day and please don't hesitate to let me know if their is ever anything I can do for you!
The first few days with your service have been amazing! We even "caught" one of the cleaners wiping the top of our baseboards over the door frame. Thank you and Merry Christmas and Happy New Year!
Ms. Kassie, I want to thank you for taking time out of your busy schedule to complete and submit back to us this important review. I am very pleased that you are happy with our staffs performance with our on-going cleaning services in your facilities. We are looking forward to the opportunity to continue our on-going professional business relationship for many years to come and to now be able to call Synergy Bank one of our valuable customers. Have a great day and please don't hesitate to let me know if their is ever anything I can do for you!
Hope you and your family also has a very Merry Christmas and Happy New Years. Looking forward to 2017.
Very professional and friendly.