- Phone: "(985) 872-1029"
161 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mr. Chauvin accidentally rated us a 1 but did not intend to submit a survey in the first place other than for his comments. Mr. Chauvin is our new contact for this customer and he was not aware of our detailed Task Schedule that is in our Communications Log book on premise. Is will receive another survey that he will properly rate us on.
For the past two cleanings, shelving unit next to sink in bathroom has been cleared of all items. Therefore, it should have been wiped clean. And, is still dirty.
Efficient, dependable, will do whatever we need to be cleaned.
Dependable service. :)
I like multiple reason i like ServiceMaster as our Cleaning Company; Amazing hospitality, communication, satisfying cleaning services and trustworthy.
ServiceMaster is dependable, thorough, and willing to go the extra mile for customer satisfaction.
I do not know if it is possible, due to the quality of employees that are available. It just seems like no one can hire employees that can think beyond what they believe their scope of work to be in order to comply with the company's overall Mission statement.
OUR CLEANING LADY DOES A WONDERFUL JOB!
cleaning person does a good job. very satisfied.
Seth only has a very limited amount of time to clean here, but he does a good job & is very responsive to needs or suggestions. We appreciate what he does.
Things were bad at first but it is getting better.Cleaning supplies are still being left out.
Always accommodating. Very friendly people (ALL employees)
Ms. Patricia, Thank you so much for completing this important survey and for your kind words. We are really fortunate to have your company as one of our valuable on-going clients.
The representative that cleans our office if very good at viewing the communication book and taking care of any concerns that were noted.
The dedication of your employee showing up on a regular basis.
I have been disappointed in the lack of through cleaning this far in our contract.
Thorough cleaning. Honest, polite employees who are eager to please us.
Always are here to clean and will always take care of special problems.
The lady who comes and does our building is a great at what she does. we can always count on her!
Ms. Michelle, Thank you for your response to this important survey and for the score you gave us. That means a lot to me. We will make sure our staff knows this so she can keep up the good work.
Quality performance at an economical cost.
If we ask them to do something, it's done !!!!
Mainly, that we don't have to do it ourselves.
Also, the SM person does typically communicate schedule changes as needed.
That when I do have an issue Larry is quick to try to get it resolved.
The cleaning is not up my expecations and we have had a lot of things getting broken.
Spoke to Jerome when I received the survey Thanked him for completing and apologized for the inconsistencies. Stated we will meet with staff and get corrected.
Trust worthy people. Very little complaints regarding service.
Not dusting, spreading dirt around not cleaning good mopping with dirty mop because has a bad film left on the floors
There is no consistant cleaning. one week its good, the next looks like the vacuuming is not done. the dusting and cobwebs behind doors, windows, along the corners of the wall. they use 30 gallon trash bags in the offices .the desks are not completely clean.( they do not pick up a key board and clean under it ) i just would like consitant cleeaning.
It may sound strange but I don't notice the cleaning work that's done. I consider that a good thing because things always look clean and always look the way I think they should look.
I have a list
The employees are very friendly and courteous.
Mr. Perley, Thank you so much for your response to this important survey and thanks for being one of our valuable on-going customers.
I understand that employees come and go, but the associates cleaning our building are coming and going very quickly. It's very hard to rate the cleaning, due to the different associates. However, we have been very pleased with associate (Brenda) that has cleaned this week. In my opinion, she takes pride in what she is doing.
I can't comment I do not know the terms that were agreed upon for the weekly cleaning