1666 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient, easy professional process. Highly recommended.
Very polite and professional service. Takes their time to answer your queries.
Wry quick and easy to deal with!
The advisor was very knowledgeable, friendly, and willing to discuss a wide variety of solutions and what's most cost-effective. I was very happy with the meeting, education, and assessment.
Timely appointment
Pleasant rep
Things that would be helpful are:
to have a list of things required (e.g. gas / tax bill) ahead of time
The fella was kind fast and friendly.
Very thorough and report showed pictures of the areas of concern. Inspector explained things to us.
La Personne qui a vérifié ma maison au sujet de perte d’énergie s’est poliment présentée et a fait son inspection de façon professionnelle, tout en m’expliquant ses efforts et en répondant à mes questions. Josée à compléter ses tâches avec vigueur, une après l’autre, en m’expliquant ce qu’elle faisait et en me montrant les indices. Elle a suggéré plusieurs actions pour améliorer la perte d’énergie chez moi. J’ai beaucoup apprécié son inspection et sa gentillesse.
Stephen was prompt, friendly, informative and patient with all of our questions. He was very knowledgeable and did a thorough job inspecting our home.
Prompt and friendly service
The appointment was on time and efficient. A detailed report was provided reflecting the good and the bad of our home. We will greatly improve our home with the knowledge to know where to start.
Thank you.
I haven’t received my receipt or report and the energy assessment was completed over a week and a half ago and I’ve emailed and no response.
Very knowledgeable, thorough, and efficient and provided good education after the inspection was completed.
Reg is great to work with, he's thorough, experienced and great explaining to Clients what he sees in the inspection as he's going through the house. I would highly recommend Reg to Agents and Clients looking to have a home inspection completed.
Quick and competent service in support of our Green Homes application.
James was very knowledgeable and shared. His insights on how we move to cleaner energy and reap the cost savings by enrolling into the ultra low peak energy program. He also educated us on heat pumps and the best transition point to secondary heat source.
Thank you James!
PUNCTUALITY, PROFESSIONAL, VERY FRIENDLY.
Very thorough and knowledgeable, highly recommend!
Very polite and professional!
Justin was great! He showed enthusiasm about my project, explained the other incentives I qualify for and gave me recommendations for which areas of the house I should focus on.
Our inspector was on time, respected our living space, friendly, went about his work efficiently and gave us tips on how to conserve energy. He answered our questions and was very knowledgeable.
Friendly knowledgeable and helpful
Very happy with your work guys, thank you!
Jason was very informative he reviewed everything with us making sure to explain and that we understood everything that he was telling us. His report was prepared and released to us in a timely manner without delay.
Your energy auditor was very polite and professional and friendly. He was efficient and very helpful for fill out the paperwork. He did a great job. We are very satisfied with your services
Knowledgeable and effecient
Always a pleasure to deal with. Fast and accurate inspections.
Aaron was pleasant. I would have hoped that the cost of the audit would have equalled the $600.00 we get back. This was not made clear to us. Because of this and our rebate of only $175.00, we are actually out of pocket some money. It was a no win for us, actually cost us money. Very disappointing.
Scott did a very thorough job of showing us all things of concern or ways to improve the house. Would definitely recommend!
Thank you Scott!
The administrative representatives communicated wth us in a prompt, courteous and efficient manner. They were very informative and helpful with scheduling the pre- retrofit audit quickly and within the timeframe that we requested.
The auditor, Gavin Campbell was extremely informative and very efficient and courteous. Thank you.
First name removed and David Last name removed