Alpin Haus
PO Box 859, 1863 State Hwy. 55
Amsterdam
NY 12010
United States

Customer Testimonials

Report a concern   May 23, 2023 — Rated 10 out of 10 by T.Z. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

You took care of our problem quickly, contacted our warranty company and through them got 2 new axels for us.

Report a concern   May 23, 2023 — Rated 10 out of 10 by B.A. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Great service, timely, finished on time as promised.

Report a concern   May 23, 2023 — Rated 10 out of 10 by K.M. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

My pick up experience was great. Jason took the time and explained everything I needed to know. Also he solved an issue I had an hour after picking my jetski up. Awesome service 👏

Report a concern   May 22, 2023 — Rated 10 out of 10 by J.W. Alpin Haus RV of Saratoga
What do you like about our products and services?

Service was correctly performed on trailer.

Report a concern   May 22, 2023 — Rated 10 out of 10 by Frank Tedeschi Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Great service so far!!

Report a concern   May 21, 2023 — Rated 10 out of 10 by T.P. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Very pleasant and helpful. They took care of dealing with the manufacturer on two warranty issues for me.

Report a concern   May 21, 2023 — Rated 10 out of 10 by Fred Brown Alpin Haus RV of Amsterdam
What do you like about our products and services?

Pleased with the ease of registration for an appointment, the efficiency of the service and the prompt and courteous manner of dealing with customers. Will definitely be a repeat customer.

Report a concern   May 20, 2023 — Rated 10 out of 10 by Daniel Schulte Alpin Haus Marine of Amsterdam
What do you like about our products and services?

I have purchased 4 boats here over the years. My family and I enjoyed each one until I got the itch to get a new and larger one. Service was and is always excellent.

Report a concern   May 20, 2023 — Rated 10 out of 10 by Michael Holland Alpin Haus RV of Saratoga
What do you like about our products and services?

Inventory was great- lots to choose from

Report a concern   May 20, 2023 — Rated 10 out of 10 by John Cincotta Alpin Haus RV of Port Jervis
What do you like about our products and services?

Great customer service! Super friendly and knowledgeable.

Report a concern   May 20, 2023 — Rated 9 out of 10 by G.A.G. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Easy to schedule appointment.

Report a concern   May 20, 2023 — Rated 10 out of 10 by Steven Bunio Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Excellent job Lyndsey and sales manager mark, no pressure sale and am pleased with the boat.

Thanks

Steve

Report a concern   May 19, 2023 — Rated 10 out of 10 by C.B. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Quick, dependable, and thorough.

Report a concern   May 19, 2023 — Rated 9 out of 10 by J.P. Alpin Haus RV of Saratoga
What do you like about our products and services?

Personable and knowledgable service. Michal Wieprzowski is great.

Report a concern   May 19, 2023 — Rated 10 out of 10 by G.L. Alpin Haus RV of Port Jervis
What do you like about our products and services?

Very competent and professional in all my dealings to date. Glad to recommend

Report a concern   May 19, 2023 — Rated 10 out of 10 by Wynfield Maynard Alpin Haus RV of Port Jervis
What do you like about our products and services?

Very pleased with the service department. My trailer was at Alpin Haus for warranty repair to replace leaf springs. It took about 5 weeks to get warranty approval and to receive the parts. Throughout this time Alpin Haus Service Advisor (Anthony) called me regularly to keep me advised of the status. I am impressed with his customer service. Once the parts were received, the repairs were made in one day.

Report a concern   May 18, 2023 — Rated 10 out of 10 by G.L. Alpin Haus RV of Amsterdam
What do you like about our products and services?

The associates in the service department are awesome. They have taken great care of my RV.
The store has a great selection of RV & camping supplies.

Report a concern   May 18, 2023 — Rated 10 out of 10 by R.B. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Very easy to work with
Service department took time to explain in detail the do’s and font’s of operation, transport and service of our new Jetski’s

Report a concern   May 18, 2023 — Rated 10 out of 10 by J.A.A.F. Alpin Haus Pools
What do you like about our products and services?

Quality

Report a concern   May 18, 2023 — Rated 10 out of 10 by L.D. Alpin Haus RV of Amsterdam
What do you like about our products and services?

I had my annual RV inspection for the Forever Warranty which was included when I purchased the unit from Alpin Haus 5 years ago, Service was completed on time and everyone that I talked with were very nice.

Report a concern   May 18, 2023 — Rated 10 out of 10 by J.A.J.S. Alpin Haus Pools
What do you like about our products and services?

Products are very good quality and service to my pool and hot tub are always prompt.

Report a concern   May 17, 2023 — Rated 10 out of 10 by J.S. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Brian Barns is very nolegabl and was very helpful from start to finish. He makes going there less stressful and alot smoother. Josh Hale has always been friendly and willing to help with anything that arises. Great employees make a great business. Thank you.

Report a concern   May 17, 2023 — Rated 10 out of 10 by Beverly Morse Alpin Haus RV of Amsterdam
What do you like about our products and services?

People were very nice and helpful !!

Report a concern   May 17, 2023 — Rated 10 out of 10 by O.B. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Na

Report a concern   May 17, 2023 — Rated 10 out of 10 by M.M. Alpin Haus RV of Saratoga
What do you like about our products and services?

Friendly and efficient!

Report a concern   May 16, 2023 — Rated 9 out of 10 by M.L. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Dane B in service is the best.

Report a concern   May 16, 2023 — Rated 10 out of 10 by Edward Klopper Alpin Haus RV of Port Jervis
What do you like about our products and services?

Since purchasing our Gradn Design Camper Trailer at Alpin Haus; we have enjoyed a smooth transition from purchase to ownership and experienced a repair situation that was successfully resolved with expediency and professional expertise. We are confident that going forward we will be backed by an outstanding dealership/service department and this will allow us to upgrade in the future to another similarly reliable product.

Report a concern   May 16, 2023 — Rated 9 out of 10 by Jeff Cooper Alpin Haus RV of Port Jervis
What do you like about our products and services?

The tech was here before scheduled time
He is very knowledgeable and explained his findings well.
We hope the rest of the repairs goes as well as the first day

Report a concern   May 16, 2023 — Rated 10 out of 10 by M.K. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

The staff was amazing in helping me get into the boat I was looking for! Very friendly and made the buying process seamless!

Report a concern   May 16, 2023 — Rated 9 out of 10 by Daniel Hensel Alpin Haus RV of Saratoga
What do you like about our products and services?

Service was done quickly and accurately and in a timely manner. The new hot water heater works great as it should. Very friendly staff. Staff explains everything in detail.

One thing to take note of. When I picked up my 5th wheel last week I didn't notice that you had removed the wedge block from my Turning Point hitch and put it inside the front storage compartment on the trailer. On the way home the trailer pivoted on both the receiver and the hitch when I braked before making a turn, which moved the trailer about two feet to the right of my truck bed. Fortunately, I was able to make it home and fix the problem. Perhaps someone on your staff doesn't know how the Turning Point hitches function and failed to put the wedge block back into position.


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