Customer Testimonials
I was able to purchase a 5th wheel camper at a price that fit my budget.
The service rep was very friendly and knowledgeable. He didn't try to sell me some service or products that I didn't need. The tech who did the work (NYS inspection, wheel bearing repack on a double axle, electric water heater issue and weight distribution hitch adjustment) did a great job. The final cost was exactly the quoted estimate.
Fair price, nice service department guys
Joshua and Ron were so awesome they made the process so easy
Went to pickup my RV after being in storage for the winter season. I made arrangements with my representative Jennifer in service who was very courtesy and sweet on the phone as well as in person when we met.
I requested the RV roof and sides to be washed and it was perfectly done and completely spotlessly.
They also did the mouse repellent undercoating, repaired a short and prepared and inspected for the season and best of all was ready upon my arrival!
Thanks again my experience from purchase thru my second camping season has been great.
Tom
First and foremost, it would be your staff! We worked with Jonathan, Josh and took delivery with Rick. All very professional and very friendly. We feel we got a good value in purchasing our new travel trailer.
Had a great experience with the service department this week
The service department has become a pleasure to deal with.
It's very conveniently located and the staff is friendly and courteous. They have a nice inventory.
Overall experience was very good, but we had issues on our first ride home with our new trailer (propane hose literally fell off and we dragged it down the road for 50+ miles). Hoping it gets resolved sooner rather than later. Thanks.
easy to book appts.
the entire team was engaged and friendly .I would recommend to others
I purchased a fifth wheel RV at Alpin Haus and it was a pleasure. My salesman Art Cooper was very helpful in finding me the right unit. The rest of the staff was also very helpful and patient as this is our first RV so I had plenty of questions. The price I was quoted was the price I paid with not run around or push up selling. Thank you to everyone at Alpin Haus, Saratoga from Sal Assante and family.
Dave and technician Frank were exceptional
Good communication
Service was quick
Dave, in Service , listenss to your issues and makes sure that they are addressed by the technical.
How helpful and knowledgeable the entire staff is and how they treat you when you are on site.
Kept me updated on progress, throughout the service. Quick and Efficient.
Service is very good
They keep me informed.
Very professional representation
We always receive great customer service
Everyone was friendly helpful and took the time to answer any questions we had!! Can't wait to take our first trip!!
Thanks as always for your care
The sales team was great to work with.
This is the second rv I've purchased from Alpin Haus and the entire process from the time I walked in the front door till I left was outstanding. The entire staff was knowledgeable and professional and very friendly. I am absolutely going to recommend Alpin Haus to anyone that is looking for an rv.
The quality of the work and the professionalism of the staff is superb!
The staff is knowledgeable of the campers they sell. That’s a big plus in my book. Due to their size that have the financing lined up and buy power like the big box stores but have the momma and pop feel. Not pushing like the others. Just an all round nice experience.
Wonderful staff! Very friendly experience from the first email inquiry, to the finished repair. It was great to have the option of waiting in the store. Great people! Thank you!