Customer Testimonials
Very pleased with the service department.
The only reason I did not give a 10 is because, at times, I have to follow up with a phone cal.
Sales and finance we great. Geoff and josh made the transaction seamless
Excellent facility, great communication and service! The demo given by Dan was super thorough, he walked us through every option and accessory on our unit. Delivery was done in a timely manner and placed exactly where we wanted it on our site. Thank you Alpin Haus!
Forrest River products.
Mike and the service department.
They are ALWAYS kind, courteous, keep me updated on repairs, and most of all, keep me and my family safe with the work they do!❤
This enables us to get into the woods!!!!
😀
Our inspections were done in a timely manner.
Employees are great. Lance, one of two Hymer go to guys, excels. While waiting for repairs, was graciously invited to share in a company picnic. Had many great conversations throughout the day. Even though a large dealer, manages to provide individual attention.
your personnel is great and very helpful. they held my hand every step of the way and i will be back if i have any troubles with my rv
Service was on time and excellent
RV service is top notch and the workers are very helpful
This is my first experience w/ Alpin. I found Will to be honest, straightforward, and very communicative. My interactions with the staff were great. I recommend Alpin without hesitation.
Great service, our sales person was very knowledgeable 😀
I am happy with the sales and service. Both sides of the isle go above and beyond to facilitate a good experience for the customers.. Having the Priority store there is a plus also.
Our inspection was done timely and the service advisor was informative and provided insight. We also liked that we could drop off/pick up our trailer off hours, huge help for working family!
the Services Dept is Outstanding Matt and and the hold service team go the extra mile to get you going.THANK'S Name removed
Great customer service. Sales produced a discounted price without being pushed and I can’t say enough about the friendly and responsive service dept staff. They make you feel like THE CUSTOMER is doing them a favor by being there. The way it should be
Service is incredible!!!! Products are second to none!!!!
Great customer service
Competent ,quick service dept.
Friendly sales people.
Faucet was replaced, getting good flow, repair was successful. Technician was very pleasant and thorough.
Thanks so much to Robert for being so helpful.
I'LL START BY SAYING THAT I HAVE BEEN AN ALPIN HAUS CUSTOMER FOR ALMOST 50 YEARS, BEGINNING WITH MY FIRST SNOWMOBILE WHEN I WAS 16. THE WHOLE PROCESS FROM STEVE THE OUTFITTER, VIC THE SERVICE ADVISER, KYLE IN FINANCE, JEFF WHO PREPPED THE CAMPER, TO JOHN WHO GAVE ME MY SHOWTHRU, AND ANSWERED EVERY QUESTION I ASKED, WAS SMOOTH AND EASY. EVERYONE I MET TREATS YOU LIKE FAMILY, WELL EVEN BETTER THAN FAMILY I GUESS! I JUST GOT BACK FROM MY MAIDEN VOYAGE AND EVERYTHING FUNCTIONED AS DESIGNED! I WILL DEFINITELY RECOMMEND ALPIN HAUS TO EVERYONE I KNOW.
Alpin Haus always provides excellent service and reliability for all our pool needs. Also skiing. We highly recommend Alpin Haus!!
The coverage of my lifetime warranty is great. But I still question why it took so many days to install my new blackwater tank so I had to wait over the weekend to be able to pick up my camper (since I dropped off the camper on Thursday at roughly 10 or 11 am and it wasn't done and ready to be picked up till Saturday morning and I wasn't informed by phone it was ready to be picked up till 12:45 when you closed at 1:00 and I live more than 45 minutes away because of a wrongly set up message recording).There were 2 minor problems. !. (But I suppose it might be my fault because I didn't check ) The blackwater tank dump valve was not full closed. And 2. I'm not sure if the level sensors are working properly.
Available selection and very friendly and helpful Staff.
Greg Clark, our salesman, was very helpful and responsive to all of our questions througout the process of purchasing our Imagine XLS. He has demonstrated commitment to use as customers after the sale as well. I have not yet needed to utilize the service department (and I know during they may be overworked with the increase in sales over the last few months), but I hope they have the same responsiveness and timely communication that Greg has provided.
There were a few items that needed attention on my 5th wheel travel trailer. The service personnel listen to me, reviewed the items and either corrected the items on the spot or ordered the necessary parts to correct them. They also discovered a malfunctioning tail light that I was unaware of. They expedited the order and replacement of the light. I felt they were were very professional from start to finish.
All the staff were courteous and helpful!
Thank you!
Rich and Stacey Sicko
Fast response
The service here was so much better compared to our last experience at another RV dealers’ company in the Hudson Valley! The salesman was knowledgeable and very helpful. When we picked up our R V another gentleman walked us through the inside and outside of the RV explaining how to operate everything and shared many tips. Finance went smoothly and we were ready to go in no time! Such a great experience! Not a lot of pressure from anyone. I highly recommend Alpin Haus and wish we had purchased our last RV here too!